Abigail Ochs
Jacksonville,FL
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds. A dedicated team player with 10+ years of healthcare experience and clerical setting. .
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant CNA/HUC
Baptist Health Jax, Downtown
12.2017 - Current
- Protected patient data with secure records management system
- Documented care plans, and actions, vitals, orders, and PKU's into various databases such as POWERCHART/CERNER & OBTV, Florida Dept of Health (DOH)
- Monitored patients' conditions and reported problems to nursing staff
- Moved specimens, laboratory items, or pharmacy items between authorized personnel and properly documented activities
- Resolved patient issues by quickly responding to calls and emergency issues
- Collaborated with team members to meet daily demands and handle challenging projects
- Supported registered nursing staff by following care plans
- Maintained full compliance with legal, health, and safety regulations.
Funeral Staff Associate/Secretary
SCI- Hardage-Giddens Funeral Home
02.2021 - 02.2023
- Transported deceased to funeral home with focus on safety and professionalism
- Supported funeral home administrative operations such as answering phones, typing documents, and addressing business inquiries
- Facilitated funeral services setup, directing placement of lighting, signage, and floral arrangements, along with greeting guests, and providing information and assistance to bereaved patrons.
- I worked closely with management to provide effective assistance for specific aspects of business operations.
- I answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Residential Assistant
Crossroads To Independence, LLC
10.2011 - 12.2017
- Engaged residents and improved community relations with special events, trips and social functions
- Developed and implemented behavioral management and care plans for clients
- Transported members to and from appointments and recovery centers
- Improved patient quality of life by assisting with activities of daily living (ADL)
- Kept operations within budget, carefully monitoring and tracking team hours and supply use
- Organized client records and case files with detailed documentation of services provided and narrative descriptions of interactions.
Direct Support Professional
Dakota Communities
09.2009 - 02.2010
- Helped clients to gain independence and quality of life through company services
- Provided encouragement, coaching, and emotional support to help clients achieve established goals
- Assisted with client transportation, bathing, and meal preparation
- Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals
- Supported individuals' personal hygiene by helping with basic tasks.
Program Coordinator
REM Ramsey The Mentor Network
10.2007 - 08.2008
- Optimized client care with interdisciplinary case reviews alongside qualified team
- Improved patient care and outcomes through close collaboration with healthcare team
- Maintained schedules for medical and social needs, including transporting clients to appointments
- Recording Vital Signs Infection Control And Aseptic
- Conducting Intakes Procedures.
Education
Associate's Degree - Science- Surgical Technology
Florida State College Jacksonville
Jacksonville, FL05.2025
Skills
- Patient assessments
- Specimen collection
- Records maintenance
- Clerical support
- Critical thinking
- Multitasking
- Task prioritization
- Time management
Certification
- CNP - Certified Notary
- CNA - Certified Nurse Assistant
Additional Information
Basic Life Support/ First Aid- American Heart Association
Timeline
Funeral Staff Associate/Secretary
SCI- Hardage-Giddens Funeral Home
02.2021 - 02.2023
Certified Nursing Assistant CNA/HUC
Baptist Health Jax, Downtown
12.2017 - Current
Residential Assistant
Crossroads To Independence, LLC
10.2011 - 12.2017
Direct Support Professional
Dakota Communities
09.2009 - 02.2010
Program Coordinator
REM Ramsey The Mentor Network
10.2007 - 08.2008
Associate's Degree - Science- Surgical Technology
Florida State College Jacksonville
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