Administrative Connector with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hi, I’m
ABIGAIL OLES
Engagement Specialist
Fairfield,CA
Summary
Overview
11
years of professional experience
7
years of post-secondary education
Work History
Polo Ralph LaurenVacaville, CA
Associate Manager of Brand Presentation
10.2022 - Current
Job overview
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Assisted in organizing and overseeing assignments to drive operational excellence and relationship with corporate officers.
- Remedied issues and conflicts among workers using negotiation and active listening.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction resulting in 114% boost in sales. Leading team to making sales goal for first time in 18 months.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Miracle Math CoachingFairfield, CA
Project Manager
10.2021 - 07.2022
Job overview
- Managed 50+ private clients daily, applying basic sales strategy to engage customers and present solutions to suit individual needs.
- Increased efficiency and team productivity by curating operational practices that decreased additional payroll by 50%.
- Contributed to smooth business operations by doubling performance within 3 months during location transition. Led enrollment climb from 64% to 99%.
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission, managed costs, and monitored performance.
Liberty ChurchFairfield, CA
Assistant Creative Director
2017.10 - 2020.08 (2 education.years_Label & 10 education.months_Label)
Job overview
- Managed and oversaw creative projects to drive quality, accuracy and deadline management.
- Researched and identified new opportunities for product and brand development.
- Analyzed customer feedback and market trends to make informed decisions about product and brand messaging.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Managed campaigns with specific focuses in order to meet customer needs and creative visions.
ERUDITE CONSULTINGPasadena, CA
Brand Architect, CRM Director
01.2013 - 01.2016
Job overview
- Planned projects and events to achieve stakeholder objectives and increase brand awareness by 45%
- Consulted with clients to determine functional and spatial requirements of new structure. Tripled growth in sales sector within first quarter by 14%.
- Managed and coordinated oversight for consumer relationships through interactive events and customer projects.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
Education
Grand Canyon UniversityPhoenix, AZ
MBA from Project Management/ Organizational Leadership
08.2018 - 05.2020
University Overview
Oral Roberts UniversityTulsa, OK
Bachelor of Science from Business Administration And Management
08.2013 - 06.2016
University Overview
FIDM/Fashion Institute of Design & MerchandisingLos Angeles, CA
Associate of Arts from Marketing Management
07.2004 - 05.2007
University Overview
Skills
Department oversight
undefinedAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Associate Manager of Brand Presentation
Polo Ralph Lauren
10.2022 - Current
Project Manager
Miracle Math Coaching
10.2021 - 07.2022
Grand Canyon University
MBA from Project Management/ Organizational Leadership
08.2018 - 05.2020
Assistant Creative Director
Liberty Church
2017.10 - 2020.08 (2 education.years_Label & 10 education.months_Label)
Oral Roberts University
Bachelor of Science from Business Administration And Management
08.2013 - 06.2016
Brand Architect, CRM Director
ERUDITE CONSULTING
01.2013 - 01.2016
FIDM/Fashion Institute of Design & Merchandising
Associate of Arts from Marketing Management
07.2004 - 05.2007