Abigail Osorio
Goleta,CA
Summary
Dynamic Sales Associate with over 2 years of retail experience, excelling in customer service and creating memorable shopping experiences. Known for strong organizational and time management skills that ensure efficient and prompt customer interactions. Demonstrated ability to leverage extensive product knowledge to drive sales and enhance client loyalty. Committed to contributing to a team-oriented environment while achieving personal and company sales goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zara
San Jose , CA
06.2024 - 09.2024
- Answered customer inquiries regarding product features, pricing, and availability.
- Carried out regular recovery responsibilities to keep areas well-maintained, boosting overall productivity.
- Processed credit card transactions quickly and securely.
- Coordinated with various stores to fulfill customer requests for particular products.
- Bagged or packaged purchases and wrapped gifts.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Sales Associate
Marshalls
San Jose
04.2021 - 09.2023
- Provided excellent customer service to customers, answering questions and resolving any issues they had
- Operated cash register and handled cash and credit card transactions
- Assisted in maintaining a clean and organized store environment
- Trained new cashiers on cash handling procedures and customer service techniques.
- Assisted on the sales floor with product-merchandising, creating appealing visual displays
Education
Some College (No Degree) - Psychology
University of California, Santa Barbara
Santa Barbara, CA06-2027
Skills
- Fluent in both Spanish and English, allowing me to communicate effectively with a diverse range of customers and colleagues
- Strong problem-solving abilities, able to quickly and effectively resolve customer issues
- Quick learner, able to adapt to new situations and learn new skills quickly
- Leadership skills, able to train and mentor new employees
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Custom
References available upon request.
Timeline
Sales Associate
Zara
06.2024 - 09.2024
Sales Associate
Marshalls
04.2021 - 09.2023
Some College (No Degree) - Psychology
University of California, Santa Barbara