Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail P. Cisneros

4792 Sussex Ave Clovis,CA

Summary

Well-respected and passionate financial professional with extensive experience at Educational Employees Credit Union, excelling in member service and financial counseling. Engage with staff and members to inspire and lead by example. Ability to impart knowledge to others.

Overview

18
18
years of professional experience

Work History

Financial Representative III

Educational Employees Credit Union
Clovis, CA
02.2013 - Current
  • Accurately process teller transactions, including loan payments, deposits, withdrawals, transfers, etc.
  • Thorough knowledge of negotiable instruments, such as cash and checks.
  • Interview members to obtain information as an opportunity to advise them on services that could meet their financial needs.
  • Efficiently and accurately record information.
  • Research and resolve members' concerns.
  • Efficiently utilize the software systems provided by EECU to perform my job duties.
  • Consumer lending experience, such as gathering information to process loan funding.
  • Membership, assist, and advise members in Share Savings, Certificates, Checking, IRA, Trust, DBA, Personal, and minor account opening.
  • Notary Public Services.
  • Attend meetings to educate teammates on new updates the credit union is implementing.
  • Support my teammates and management team with any tasks, duties, or questions they may have.

Cashier and Customer Service

Red Carpet Car Wash
Fresno, CA
02.2007 - 06.2013
  • Registered sales by scanning items and accurately totaling purchases.
  • Resolved customer issues and provided answers to inquiries.
  • Managed car wash membership accounts to ensure accurate billing and customer satisfaction.
  • Oversaw inventory ordering processes to maintain optimal stock levels.

Merchant Teller and New Accounts Banker

Bank Of America
Fresno, CA
12.2011 - 02.2013
  • Completed account transactions, ensuring efficient service for all customers.
  • Processed deposits, loan payments, and withdrawals while accurately recording night and mail deposits.
  • Sold cashier's checks and traveler's checks to meet customer needs.
  • Executed domestic and international wire transfers with precision.
  • Engaged customers in lobby to provide education on self-service resources like mobile banking and ATMs.
  • Conducted interviews with prospective customers interested in opening new savings or checking accounts.
  • Gathered necessary information to facilitate account openings and educate customers on various services.

Sales Associate

Sally's Beauty Supply
Fresno, CA
06.2008 - 08.2008
  • Designed engaging shopping experiences to enhance customer satisfaction.
  • Processed cash transactions and completed nightly vault closings.
  • Prepared night drop deposits for financial institution processing.
  • Set up advertising displays and organized merchandise for sales promotions.
  • Maintained professional store environment and addressed inventory concerns.

Education

High School -

Fresno high School
Fresno, CA
06.2008

Fresno City College And Madera Community Center
Madera, CA

Skills

  • Collaboration and teamwork
  • Positive attitude
  • Strong work ethic
  • Self-motivation
  • Microsoft proficiency
  • Oral and written communication
  • Bilingual skills
  • Spanish certified
  • Active listening
  • Notary public
  • Financial Credit Counselor certified
  • Financial Acumen

Timeline

Financial Representative III

Educational Employees Credit Union
02.2013 - Current

Merchant Teller and New Accounts Banker

Bank Of America
12.2011 - 02.2013

Sales Associate

Sally's Beauty Supply
06.2008 - 08.2008

Cashier and Customer Service

Red Carpet Car Wash
02.2007 - 06.2013

High School -

Fresno high School

Fresno City College And Madera Community Center

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Abigail P. Cisneros