Abigail Pearman
Tifton,GA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proficiently address issues.
Overview
2
2
years of professional experience
Work History
Barista
Ellianos Coffee
03.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Helped management keep adequate supply on hand by notifying of shortages.
- Explained beverage preparation and offered samples to help customers choose ideal items.
Sales Associate
The Big Store
08.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Child Caregiver
Lauren Pope
06.2021 - 06.2022
- Handled daily administrative tasks efficiently to minimize time away from children.
- Monitored children's activities to verify safety and wellbeing.
- Provided support and guidance to children in conflict resolution.
- Created safe and engaging learning environment for children.
Education
High School Diploma -
Tift County High School
Tifton, GA05.2023
Skills
- Opening and Closing Duties
- Food Running
- Up-Selling
- Ordering Procedures
- Cash Handling
- Excellent Memory
- Safe Food Handling Practices
- Hospitality Service Expertise
- Safe Food Handling
- Exceptional Customer Service
- Friendly and Outgoing
Timeline
Barista
Ellianos Coffee
03.2023 - Current
Sales Associate
The Big Store
08.2022 - 03.2023
Child Caregiver
Lauren Pope
06.2021 - 06.2022
High School Diploma -
Tift County High School