ABIGAIL PEREZ
Victorville,California
Summary
Customer-oriented retail professional well-versed in driving sales, building customer loyalty, and providing exceptional customer service. Skilled at identifying customer needs and offering appropriate solutions. Proven track record of consistently meeting and exceeding sales goals and delivering customer satisfaction.
Overview
5
5
years of professional experience
Work History
Merchandise Associate
Walmart
02.2024 - Current
- Answered customer questions regarding store merchandise, department information, and pricing.
- Maintained up-to-date knowledge of current trends and customer preferences to adjust merchandise presentation accordingly.
- Utilized paper, fabric and props to create displays.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Clothing Lead
Costco
12.2022 - 12.2023
- Responded quickly to meet customer needs and resolve problems
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Committed to delivering excellent customer service while working in a fast-paced environment
- Managed and coordinated multiple projects while ensuring timely completion
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
Specialty Department Supervisor
Home depot
08.2019 - 12.2022
- Supervised and monitored the performance of staff in specialty departments, providing guidance to ensure customer satisfaction and productivity goals were met
- Managed inventory levels in specialty departments, ensuring sufficient stock was available at all times
- Resolved customer complaints efficiently and effectively, maintaining a positive brand image while adhering to company policies
Education
High School Diploma -
Diego rivera learning complex CATS
Los Angeles, CA06.2019
Skills
- Cash Register Operations
- Inventory Accuracy
- Computer Proficiency
- Sales Documentation
- Merchandise Sales
- Cash Handling and Reconciliation
- Merchandise Quality Assurance
- Retail Industry Experience
- Handling Complaints
- Inventory Control Processes
- Cash Management
Languages
Spanish
Native or Bilingual
Timeline
Merchandise Associate
Walmart
02.2024 - Current
Clothing Lead
Costco
12.2022 - 12.2023
Specialty Department Supervisor
Home depot
08.2019 - 12.2022
High School Diploma -
Diego rivera learning complex CATS