Abigail Peterson
Dunkirk,MD
Summary
I am a certified medical biller (CPB) and certified apprentice medical coder (CPC-A) through AAPC. Through which I also completed a course in medical terminology. I was a shoppe and front desk volunteer for hospice for over a year, and now I am working as a hybrid virtual assistant for two mental health practices for the past six months. I'm skilled in data entry and patient communication and have continued to educate myself in medical billing, specifically in matters of rejections and denials.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Virtual Assistant
Hope in Motion Counseling LLC
03.2025 - Current
- Contracted part-time work as a virtual assistant for two mental health practices. It involves working in three different EMR systems, answering calls, sending emails, and scheduling clients.
- Streamlined administrative processes through effective use of digital tools, increasing overall operational efficiency.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Facilitated smooth operations with proficient data entry and document management for various projects.
Volunteer
Hospice of the Chesapeake
03.2023 - 04.2024
- Training regarding HIPAA, PHI, and how to compassionately and correctly interact with patients and their families.
- Experience answering the phone professionally, valuable communication skills, as well as first experience in a clinical office setting
Education
High School - undefined
Northern High School
06.2022
Skills
Excellent interpersonal skills
Dedication to accuracy
Proficiency in Microsoft Office Suite as well as Google Workspace (Google slides, sheets, docs, drive)
Proficient knowledge in medical terminology, as well as medical billing and coding practices
Experience working in 3 different EMR systems: Simple Practice, Headway and Jane
Experience in scheduling, answering phone calls, texts and emails
Front desk Experience in multiple clinical settings
Certified Medical Biller (CPB) through AAPC
Certified Apprentice Medical Coder (CPC-A) through AAPC
Certification
- AAPC's Medical Terminology course
- AAPC's Medical Billing course
- As of September 2025 I am a CPC-A, and a CPB through AAPC
Timeline
Virtual Assistant
Hope in Motion Counseling LLC
03.2025 - Current
Volunteer
Hospice of the Chesapeake
03.2023 - 04.2024
High School - undefined
Northern High School