Sheree James
College Station,Texas
The reasonable man adapts himself to the world: the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.
George Bernard Shaw
Summary
Motivated CSR with 10 years of experience offering office support in call center industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Virtual Assistant
MAP Communications
College Station, TX
10.2022 - 04.2023
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Remote Administrative Assistant
Stafford Enterprise
Houston, Texas
01.2019 - 01.2023
- Directed customer communication to appropriate department personnel.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Responded effectively to sensitive inquiries or complaints.
- Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
- Answered phones to direct callers, schedule appointments and provide general office information.
- Obtained scanned records and uploaded to database.
- Delivered exceptional customer service through direct communication with clients and team members.
Education
Associate of Applied Science - Medical Assisting
04.2016
Skills
- Excellent interpersonal, written and oral communication skills
- Data entry and typing skills
- Personable and professional
- Capable of working in a fast-paced environment
- Basic Microsoft office skills
- Types 35 WPM
- 10-key proficiency
- PC proficient
- Sensitive material handling
- Dedicated team player
- Administrative operations
- Tech-savvy
- Strong problem solver
- Multitasking and prioritization
- Medical terminology
- Self-starter
- Strong interpersonal skills
- Prioritizing patients
- Resourceful
- Documentation and control
- Filing and data archiving
- Customer relations and communications
- Scheduling
- Administrative support
- Customer and client relations
References
References Are Available Upon Request
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Virtual Assistant - MAP Communications
10.2022 - 04.2023
Remote Administrative Assistant - Stafford Enterprise
01.2019 - 01.2023
Vista College - Associate of Applied Science, Medical Assisting
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