Abigail Phelps
Shirley,MA
Summary
Eager worker always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking, efficient, and reliable with great interpersonal skills.
Overview
2
2
years of professional experience
Work History
Family Nanny
The Trent Family
03.2022 - Current
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Worked with children to enforce safe living habits such as asking for help, crossing street safely and avoiding contact with unsafe objects.
- Involved children in caring for household pets and chores.
Ice Cream Scooper
Rail Trail Ice Cream
03.2022 - 09.2023
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Operated cash register, taking payments and issuing customer receipts.
- Maintained cleanliness and organization in establishment.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Kept tidy and organized area to comply with cleanliness standards.
Dishwasher
Charlotte's Cozy Kitchen
06.2022 - 06.2023
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Washed dishes and assisted in bussing tables.
Front End Cashier
Target
07.2021 - 10.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and responded to requests for information.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Approached every question or concern with calm and level-headed approach.
- Operated register system to process new purchases, item returns, and merchandise exchanges.
- Mentored new team members on sales software system operation.
Education
High School Diploma -
Goodrich Academy
Fitchburg, MA06.2023
Skills
- Social Integration
- Family Support
- Educational Support
- Activities Planning
- Academic Support
- First Aid
- Cleaning and Sanitation
- First aid certification
- Household management
- Language skills
Timeline
Dishwasher
Charlotte's Cozy Kitchen
06.2022 - 06.2023
Family Nanny
The Trent Family
03.2022 - Current
Ice Cream Scooper
Rail Trail Ice Cream
03.2022 - 09.2023
Front End Cashier
Target
07.2021 - 10.2021
High School Diploma -
Goodrich Academy