Abigail Pitman
Ocean City,NJ
Summary
Customer-focused retail and food service associate with experience in guest services, order accuracy, and sanitation standards. Known for warm service, neat merchandising, and reliable support in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Ocean Treasures
Ocean City, New Jersey
05.2022 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped shoppers select seashell gifts, jewelry, souvenirs, and home décor items.
- Processed sales through point-of-sale system and handled cash payments accurately.
- Restocked merchandise, arranged displays, and kept sales floor neat and inviting.
- Supported team members with cleaning, pricing, and daily store operations.
Food and Beverage Attendant Cast Member
Disney College Program
Orlando, Florida
01.2026 - 05.2026
- Greeted guests with Disney College Program hospitality and guided dining selections.
- Align with Disney's operational standards—Safety, Courtesy, Inclusion, Show, and Efficiency—to demonstrate an understanding of high-level brand standards.
- Emphasize universal traits like cross-cultural communication, crisis management, conflict resolution, and high-capacity teamwork under pressure.
- Followed food safety procedures and sanitation guidelines in busy venues.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Monitored inventory levels of food items and communicated needs for restocking to management team.
- Coordinated with cast members to support smooth guest service.
- Maintained a positive attitude towards coworkers and customers at all times.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Align with Disney's operational standards—Safety, Courtesy, Inclusion, Show, and Efficiency—to demonstrate an understanding of high-level brand standards.
- Emphasize universal traits like cross-cultural communication, crisis management, conflict resolution, and high-capacity teamwork under pressure.
Retail Sales Associate
Spirit Halloween
Voorhees , NJ
08.2021 - 10.2021
- Supported team members with cleaning, pricing, and daily store operations.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Created price tags and merchandise signs for new items.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
Education
High School Diploma -
Eastern Regional High School
Voorhees, NJ06-2021
Some College (No Degree) - Computer Graphics
Camden County College
Blackwood, NJ10-2026
Skills
- Adobe Photoshop
- Adobe Illustrator
- Visual design
- Customer service
- Visual merchandising
- Order accuracy
- Reliability and punctuality
- Food presentation
- Guest services
- Adaptability under pressure
- Sanitation standards
- Ingredient preparation
- Food safety
- Inventory
- Inventory management
- Reception service
- Order management
- Customer service excellence
- Professional demeanor
- Payment processing
- Adaptability
Timeline
Food and Beverage Attendant Cast Member
Disney College Program
01.2026 - 05.2026
Retail Sales Associate
Ocean Treasures
05.2022 - Current
Retail Sales Associate
Spirit Halloween
08.2021 - 10.2021
High School Diploma -
Eastern Regional High School
Some College (No Degree) - Computer Graphics
Camden County College