Abigail Prestrude
Pomaria,SC
Summary
I am very passionate about what I do and how I do it. I give myself zero doubt, because I know if I put my mind to something, I can achieve it. I have always worked with customer based businesses, and its something I find myself very good at. Like many, I still have things to work on here and there, but at the end of the day, if i can do my job and do it right, all while making the customer/client/patient happy, I call that a good days work. I work very well in a team, as it can be used as a learning tool. I find it very beneficial to my own knowledge and others when you work in a team and you can see how other people think, how they come up with ideas, how they do certain things at work, etc. . I can also work just as great on my own. Im very detail oriented when it comes to my work. Im a very strategic thinker, theres a way to solve any kind of problem, sometimes you just have to dig a little deeper, and think a little harder.
Overview
5
5
years of professional experience
Work History
Lead
Food Lion
02.2023 - Current
- Cultivated a strong company culture by fostering collaboration among team members and recognizing individual achievements.
- Boosted lead generation with targeted content creation and distribution across multiple channels.
- Cash handling as far as the registers, bank deposits, bank loans, change orders, etc.
- Answering the phone multiple times a day.
- Creating an entire schedule for the front end of the store, including over 15 people.
- Interviewing and hiring multiple candidates for the front end.
- Coaching associates and showing them the correct way to do things.
Supervisor
Burkes Outlet
10.2021 - Current
- As a supervisor, I handle associate situations, open and close the store, count tills, answer the phone, assist customers, unload the weekly truck, stock the shelves, complete markdowns, run a register, hold a key, complete cash pickups on registers, make bank runs to drop off deposits, and pickup change
- Complete forms for cash office, etc.
Associate
Walmart
05.2020 - 02.2021
- As a hardware associate, I had to help customers on the floor finding what they needed as well as handling money as a cashier, solving issues for customers, throw freight, I also worked in electronics.
CSA-Customer Service Associate
Lowes Home Improvement
02.2019 - 02.2020
- As a customer service associate, I had to answer phones, complete phone orders, handle large amounts of money, credit applications, solve complex issues with customers, run and operate a computer and the system
- Fulfill online orders, run a register, etc.
Education
High School Diploma -
Mid Carolina High School
Skills
- Time Management
- Scheduling
- Project Planning
- Customer research
- Pricing Structures
- Team Leadership
- Decision-Making
- Customer Service
- Analytical Thinking
- Relationship Building
- Team Collaboration
- Computer Proficiency
- Research methods
- Microsoft Office
- Customer Complaint Resolution
- Fast Paced Learner
- Key Holding
- Tech Savvy
References
Tonya Chapman (803) 944-8345
Sharon McLane (803) 271-2603
Sydney Ogden (864) 569-2968
Ashton James (803) 331-6957
Timeline
Lead
Food Lion
02.2023 - Current
Supervisor
Burkes Outlet
10.2021 - Current
Associate
Walmart
05.2020 - 02.2021
CSA-Customer Service Associate
Lowes Home Improvement
02.2019 - 02.2020
High School Diploma -
Mid Carolina High School