Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Purchla

Summary

Ambitious A+ Junior Electrical Engineering student seeking an internship to apply academic knowledge in a practical setting. Proven track record in the hospitality industry, excelling in the development and execution of comprehensive training programs that enhance team performance and elevate customer service standards. Recognized for fostering a collaborative environment and demonstrating adaptability to meet evolving operational demands. Equipped with strong problem-solving abilities, excellent communication skills, and a proactive approach, ready to tackle challenges and contribute to team success while driving organizational growth.

Overview

4
4
years of professional experience

Work History

Barista Trainer

Compass Group Inc.
01.2024 - Current
  • Promoted to Trainer from Barista in January 2025
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Increased employee retention by fostering a positive, supportive work atmosphere.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Rides Lead

Six Flags Fiesta Texas
05.2023 - 08.2023
  • Responsible for training new people
  • In charge of moving people around different rides and making sure everyone was accounted for
  • Problem solving whether it was a team member that needed help or if it was a guest that had a problem.
  • Delegated tasks and made sure everything was done before the end of the day, and made sure the team members listened and trusted me.
  • Checked to make sure safety protocols were followed.
  • Collaborated with my fellow leads and supervisors working together as a team.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Adapt quickly as problems arise
  • Calm in high stressful situations



Rides Operator

Six Flags Fiesta Texas
07.2021 - 05.2023
  • Operated rides throughout the day and made sure everything ran smoothly.
  • Worked in a team every day to make sure everything was done that needed to be done.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Worked with many customers meeting many different people, and always made sure to listen and try to help when they had a problem.
  • Balanced school and work for the last two years of high school.
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
  • Demonstrated excellent multitasking abilities while operating multiple rides throughout the day during busy park hours.

Education

Electrical Engineering Major

Texas A&M University
College Station, TX
05-2027

High School Graduate -

Great Hearts Monte Vista North
San Antonio, TX
05.2023

Skills

  • Programming knowledge in Python and C
  • Experience working with breadboards and circuits
  • Knowledge of voltage, currents, and power
  • Quick learner, takes criticism well, and does best to apply it and be better
  • Efficient when working on a task, whether independently or in a group
  • Leadership experience
  • Health and safety compliance
  • Training experience
  • Friendly and outgoing
  • Clear communication
  • Adaptive and creative
  • Excellent math skills

Timeline

Barista Trainer

Compass Group Inc.
01.2024 - Current

Rides Lead

Six Flags Fiesta Texas
05.2023 - 08.2023

Rides Operator

Six Flags Fiesta Texas
07.2021 - 05.2023

Electrical Engineering Major

Texas A&M University

High School Graduate -

Great Hearts Monte Vista North

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