Abigail Ramirez
Orlando,USA
Summary
Experienced Adult Basic Education Instructor with 10+ years of expertise in education, administration, and customer service. Demonstrated proficiency in teaching and supporting students in diverse educational environments. Skilled in bilingual communication, case management, and program administration. Strong background in housing programs, regulatory reporting, and effective classroom management techniques.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor
Gateway Foundation
- Current
- Conducted individual assessments to evaluate clients' substance abuse history, mental health status, and treatment needs
- Facilitated group therapy sessions, addressing a variety of substance abuse issues and providing a supportive environment for clients to share experiences and insights
- Maintained accurate and confidential client records, documenting progress, treatment goals, and any significant developments in the therapeutic process
- Conducted psychoeducational sessions on topics related to substance abuse, addiction recovery, and mental health, empowering clients with knowledge and coping strategies
- Collaborated with community resources, attending support groups, and networking with other professionals in the field to stay informed about available resources
Adult Basic Education Instructor
Florida Department of Corrections
11.2023 - 11.2024
- Plan, develop and conduct classes in Reading, Language and Math
- Utilize various strategies in differentiated instruction to support and aide students in their educational advancement
- Responsible for supervision of inmates assigned to class
Deputy Clerk of Court
Okaloosa County Clerk of Court
03.2023 - 11.2023
- Resource and provide timely information in Spanish or English to pro se litigants, attorneys and general public regarding court processes and cases
- Docket traffic school certificates, inmate mail, and indigency applications
- Network with other departments in order to provide a well rounded customer service experience for callers
Housing Program Specialist
Okaloosa County BCC
05.2019 - 08.2022
- Assists in carrying out affordable housing programs such as the State Housing Initiatives Partnership (SHIP), Neighborhood Stabilization Program (NSP), Community Development Block Grant (CDBG) and other community development programs
- Administers policies, procedures and guidelines for housing programs and strategies including property rehabilitation, emergency repair, homebuyers assistance, new construction, home replacement, special housing needs and other active programs
- Determines the amount of assistance needed and resources available through subsidies; documents and verifies income and program eligibility; prepares applications and supporting documentation for financial assistance
- Consults with applicable representatives to process applications and answer questions concerning closed projects
- Monitors and completes regulatory reporting to ensure compliance with State and Federal governance requirements on funded programs
- Establishes and maintains a liaison with the Florida Housing Finance Corporation and the Florida Housing Coalition
- Communicates daily via telephone and in-person on programs and file status
- Provides technical assistance (program rules, regulations and policy procedures) to sponsor agencies receiving program grants or allocations
- Attends and provides staff support for housing program community meetings and activities
- Ensures filing system is maintained efficiently
- Conducts home/job site reviews to document condition of dwelling
Administrative Coordinator
City of Fort Walton Beach
12.2017 - 05.2019
- Company Overview: Public Works Division
- Preparing requisitions for supplies, materials, and/or services for three departments
- Creating and maintaining records using automated systems
- Preparing travel requests, lodging and per diem arrangements, and travel logs in compliance with City policy; organize travel books
- Assist with fiscal year budgeting and data entry; adhere to and maintain budgeting throughout current fiscal year
- Provide customer service to residents inquiring about various services provided by the City
- Meet deadlines, Schedule/Organize meetings
- Public Works Division
Early Childhood Education Specialist
Early Learning Coalition of the Emerald Coast
09.2015 - 12.2017
- Provide assessments for children and educational training for teachers at 12 assigned childcare facilities in Okaloosa County
- Remain current and compliant with state policies regarding regulated programs
- Assist families in determining eligibility for subsidized care; manage and maintain case load of families and children
- Provide translating services for Spanish speaking families, as well as translate documents for staff
- Serve as a liaison for families and various developmental services in the county
Teacher
Middle School
04.2006 - 08.2015
- Various grade levels including Middle School, NY & FL
- Music: Grades PK1-8th Grade; Academic: 4th, 6th, 7th, & 8th Grade
- Apply differentiated instruction across all academic spectrums of lesson planning, integration, and teaching in order to meet student needs
- Learn and maintain various school portals in order to properly record student progress and achievement
- Establish and maintain open communication with colleagues and parents for the benefit of academic success
- Subjects taught include the following: Spanish, Language Arts, English, Science, History, Math, Music & Biblical Studies
Education
Bachelor of Science - Social Sciences
Liberty University
Lynchburg, VAAA - General Education
Northwest Florida State College
Niceville, FLSkills
- Microsoft Outlook 365
- Spanish interpretation/document translation/educator
- Office Management/admin support
- Regulatory Reporting
- Classroom Management
- Educational support/training
- Clinical documentation/case management
- Client confidentiality
Certification
Health and Var. Life Insurance, 08/01/22 to 08/01/25
Spanish Temporary Teaching Certification Nov.22,2024 to Nov. 22, 2029
Languages
Spanish
Full Professional
Timeline
Adult Basic Education Instructor
Florida Department of Corrections
11.2023 - 11.2024
Deputy Clerk of Court
Okaloosa County Clerk of Court
03.2023 - 11.2023
Housing Program Specialist
Okaloosa County BCC
05.2019 - 08.2022
Administrative Coordinator
City of Fort Walton Beach
12.2017 - 05.2019
Early Childhood Education Specialist
Early Learning Coalition of the Emerald Coast
09.2015 - 12.2017
Teacher
Middle School
04.2006 - 08.2015
AA - General Education
Northwest Florida State College
Health and Var. Life Insurance, 08/01/22 to 08/01/25
Spanish Temporary Teaching Certification Nov.22,2024 to Nov. 22, 2029
Substance Abuse Counselor
Gateway Foundation
- Current
Bachelor of Science - Social Sciences
Liberty University
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