Abigail Ramirez
Santa Rosa,CA
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Attenda Medical Group
01.2024 - Current
- Cross trained in managing both back of office and front of office.
- Coordinated patient appointments, optimizing scheduling for efficiency and reduced wait times through the Epic Sutter Health EHR.
- Obtained patient medical history, medication information, symptoms, allergies, and patient vitals.
- Competent in obtaining Insurance benefits and verifications as well as authorizations as needed.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Interpreted conversations in real-time, facilitating effective communication between parties.
- Managed electronic health records system, maintaining data integrity and confidentiality standards.
- Provided assistance during medical procedures, ensuring instruments were prepared and sterile.
- Assisted Physician with positioning of patients, adjusting equipment, and practicing radiation safety protocols during X-Rays.
- Prepared specimens for analysis and staying in contact with lab representatives.
- In charge of keeping medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Trained new staff on office procedures and best practices for patient care delivery.
Medication Aide
Enso Village
01.2023 - 01.2024
- Administer medications accurately and timely to residents, ensuring adherence to prescribed schedules.
- Monitor resident health conditions, reporting significant changes to nursing staff promptly.
- Maintain accurate medication records and documentation for compliance with regulatory standards.
- Collaborate with healthcare team members to develop personalized care plans addressing individual resident needs.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Demonstrated comprehensive knowledge of state regulations regarding medication administration, staying current on updates as needed.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Medication Aide and Caregiver
Vine Ridge Senior Living
01.2021 - 01.2023
- Administered medications to residents in accordance with prescribed schedules and documentation standards.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Monitored residents' health status, reporting changes to nursing staff promptly for timely interventions.
- Collaborated with healthcare team to implement individualized care plans, improving overall resident well-being.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Streamlined communication between healthcare providers and pharmacists, ensuring accuracy in both prescription orders and dosage instructions.
Education
Certified Medical Assistant -
Petaluma Adult School - CalRegional
Santa Rosa, CA01-2024
Santa Rosa Junior College
Santa Rosa01-2023
High School Diploma -
Healdsburg High School
Healdsburg, CA01-2021
Skills
- Front/Back Office trained
- Bilingual - Spanish
- Vital Signs
- Medical Terminology
- Injections - IM, ID, Sub Q
- Phlebotomy
- Clinical Procedures
- Assisting with Imaging
- EHR - Epic (Sutter, Providence, SRS, Point click care)
- Minor Surgical Procedure assistance
- EKG's
- BLS Certified
- ICD-10, CPT Codes
- Word, Excel
- Surgery Scheduling
- Proper sterilization technique
- Transcription/Scribe
- Infection control
- Medication administration
- HIPAA Compliance
- Phone Etiquette
- IQueue Surgical Booking
- Authorization’s/Processing Claims
- Insurance Verification
- Referrals
- Patient scheduling
- Specimens collection and processing
- Wound care assistance
- Team collaboration
- Workflow organization
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Attenda Medical Group
01.2024 - Current
Medication Aide
Enso Village
01.2023 - 01.2024
Medication Aide and Caregiver
Vine Ridge Senior Living
01.2021 - 01.2023
Certified Medical Assistant -
Petaluma Adult School - CalRegional
Santa Rosa Junior College
High School Diploma -
Healdsburg High School