Abigail Ramsey
Hamilton,ON
Summary
Dependable and passionate creative with over 15 years of customer service experience, and a deep passion for teaching and sharing artistic and spiritual knowledge.
Overview
10
10
years of professional experience
Work History
Sewing and Fibre Arts Instructor
Main Fabric
10.2023 - Current
- Developed workshops and workshop material (handouts, material kits, etc.) comprehensive for all level of ability.
- Promoted a positive learning environment by establishing clear expectations and upholding engagement
- Tracked participant progress, frequently checking in with struggling students.
- Boosted participant performance by providing individualized support and targeted feedback.
Sales Associate
Main Fabric
10.2023 - Current
- Built relationships with customers to encourage repeat business, and providing expert answers to sewing queries.
- Worked many aspects of the eCommerce site Shopify, including product management, order fulfillment and various design features.
- Sewed up relevant garments with skill in multiple sizes to demonstrate products and workshops.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
Sales and Shipping Associate - Keyholder
Bra Maker's Supply
08.2020 - 06.2022
- Filled customer orders with efficiency and accuracy
- Answered emails and phone calls to address customer inquiries and concerns
- Packed and shipped packages via Canadapost and UPS portals
- Created engaging content for the business Tik Tok account
- Sent invoices and arranged refunds via WooCommerce
Model Lounge Monitor
Sheridan College
09.2018 - 04.2020
- Cleaned model lounge and model bathroom for artist models
- Cleaned and vacuumed model stages in classrooms
- Laundered costumes and towels
Sales Associate
Gymboree
10.2017 - 08.2018
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Sales Associate - Keyholder
Groundwaves
09.2014 - 08.2016
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Increased sales by offering advice on purchases and promoting additional products.
- Provided positive first impressions to welcome existing, new and potential customers.
Education
Bachelor of Arts - Creative Arts Business
Yorkville University
Toronto, ON06.2025
Bachelor of Arts - Craft And Design - Textiles
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON05.2020
Skills
- Product Promotion
- Detail-Oriented
- Class Instruction
- Lesson Planning
- Curriculum Development
- Relationship Building
- Complex Problem Solving
- Adobe Creative Suite and adjacent software
- Advanced sewing, embroidery and fibre arts skills
- Visual Art Creation
- Public Speaking
- Art history
Timeline
Sewing and Fibre Arts Instructor
Main Fabric
10.2023 - Current
Sales Associate
Main Fabric
10.2023 - Current
Sales and Shipping Associate - Keyholder
Bra Maker's Supply
08.2020 - 06.2022
Model Lounge Monitor
Sheridan College
09.2018 - 04.2020
Sales Associate
Gymboree
10.2017 - 08.2018
Sales Associate - Keyholder
Groundwaves
09.2014 - 08.2016
Bachelor of Arts - Craft And Design - Textiles
Sheridan College Institute of Technology And Advanced Learning
Bachelor of Arts - Creative Arts Business
Yorkville University