Ebony Boulard
Cedar Hill,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
15
15
years of professional experience
Work History
Modeling Instructor
The Ebony Gold School Of Modeling
11.2018 - Current
- Improved student performance by defining clear goals and communicating performance metrics.
- Met needs of different students by adapting teaching materials and methods.
- Enhanced student comprehension and shortened learning process through new teaching methods.
- Provided feedback, guidance and support to students on participation and performance.
- Optimized instruction based on student feedback and assessments of courses.
- Forged constructive relationships with photographers, creative directors and fashion professionals for productive working environments.
- Understood fashion trends to accurately portray brand and client briefs.
- Met changing needs of diverse runway shows and events for flexible support.
- Designed personal body care plans to optimize health appearance.
- Adapted quickly to changing environments for continued professionalism under pressure.
Hair Stylist
The Braid Effect
02.2022 - 06.2023
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Organized sales area and work station to showcase products and boost sales.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Determined appropriate hair treatments based on conditions and textures.
- Distributed business cards outside of salon to generate new business.
Fashion Model
Independent
07.2014 - 11.2016
- Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies.
- Posed and strutted to demonstrate features such as garment quality, style, and design.
- Secured repeat bookings through outstanding professionalism and versatility.
- Posed for photo shoots to showcase clothing designs and accessories.
Waitress
Twin Peaks Restaurant
09.2013 - 05.2014
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Sales Associate
Hair World Beauty Supply
07.2009 - 08.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
Waitress
IHOP
07.2008 - 06.2009
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Greeted new customers, discussed specials, and took drink orders.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
Education
Associate of Arts - Business
Lamar Institute of Technology
Beaumont, TXSkills
- Persuasive Selling
- Product Promotion
- Maintain Appearance
- Customer Needs Assessment
- Team Cooperation
- Sales Goal Attainment
- Product Knowledge
- Cash Register Operation
- Excellent Written and Verbal Communication
- Garment Display
Websites
Timeline
Hair Stylist
The Braid Effect
02.2022 - 06.2023
Modeling Instructor
The Ebony Gold School Of Modeling
11.2018 - Current
Fashion Model
Independent
07.2014 - 11.2016
Waitress
Twin Peaks Restaurant
09.2013 - 05.2014
Sales Associate
Hair World Beauty Supply
07.2009 - 08.2010
Waitress
IHOP
07.2008 - 06.2009
Associate of Arts - Business
Lamar Institute of Technology
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