Abigail Raugh
Summary
Successful Assistant property manager with 3 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Services Associate
Brick Property Services LLC
03.2022 - Current
- Client services associate for the Lebanon County Housing Authority
- Secretary of the organizations safety committee which meets monthly to ensure safety protocols are being followed
- Increased client retention through proactive outreach efforts and regular follow-up communications.
- Negotiated favorable contract terms on behalf of clients while protecting company interests and maintaining profitability objectives.
- Responsible for the supervision of interns working with our housing programs
- Enhanced client satisfaction by promptly addressing concerns and providing tailored solutions.
Infantryman (11B)
PA National Guard
07.2020 - Current
- Helped team carry out non-combat transitional, security and reconstruction operations
- Executed long-range, precision fire from concealed areas and tactical checkpoints
- Maintained high levels of personal accountability by meeting strict standards for grooming, uniform appearance, punctuality, and conduct at all times.
- Established, camouflaged, and maintained forward and support infantry positions
- Operated and maintained rifles, machine guns and hand grenades
- Conducted ground reconnaissance and reported to leadership for strategic planning
- Prepared operation plans and orders to support resource and installation security
- Directed supporting gunfire to suppress enemy attacks and allow troops to maneuver within action area.
Order Picker
Nordstrom
06.2018 - 07.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Safeguarded products in storage to protect from spills and damages
- Attended company safety meetings to implement new measures
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
Education
High School Diploma -
Palmyra Area High School
Palmyra, PABachelor's Degree in criminal justice -
The Pennsylvania State University
Harrisburg, PASkills
- Event Sequencing
- Weaponry training and qualifications
- Physical Fitness
- Teamwork and Loyalty
- Weapons Systems
- Mental Toughness
- Client Relationship Building
- Sales Support
- Customer Support
- Client Support
- File Management
- Meeting deadlines
Accomplishments
2013 East coast champion for Tetrathlon
Certification
Trained & certified in CPR, AED, and life saving measures
Timeline
Client Services Associate
Brick Property Services LLC
03.2022 - Current
Infantryman (11B)
PA National Guard
07.2020 - Current
Order Picker
Nordstrom
06.2018 - 07.2021
High School Diploma -
Palmyra Area High School
Bachelor's Degree in criminal justice -
The Pennsylvania State University