Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Abigail Regan

Catonsville,MD

Summary

Friendly and approachable with positive attitude, hardworking student. Highly motivated and reliable with a strong work ethic and a passion for providing excellent customer service. Looking for a position to utilize my communication, multitasking, and teamwork skills in a professional environment.

Overview

2
2
years of professional experience

Work History

Customer Service Intern

CDigital Markets
05.2024 - 08.2024
  • Provided support via phone, email, and chat channels, ensuring timely responses to all inquiries.
  • Collaborated with team members in streamlining processes for better customer experience.
  • Developed rapport with customers by actively listening and empathizing with their concerns.
  • Coordinated efforts between departments to address complex customer issues efficiently.

Volunteer Hippotherapy

Maryland Council for Special Equestrians
08.2022 - 08.2024
  • Supported and assisted with the care of Special Needs children
  • Assisted and worked well with horses and the children
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.

After-School Athletics Leader

St. Pauls School for Girl
09.2022 - 04.2024
  • Team leader for the Middle School After Care Program at St. Paul's School for Girls
  • Was responsible for the care of 30-40 students
  • Coordinated and planned daily activities that included flag football, dance, pickleball, soccer, and other athletic activities.

Education

Business Administration

Virginia Tech
Blacksburg, VA
05-2028

High School Diploma -

The St. Paul's Schools
Brooklandville, MD
05-2024

Skills

  • Excellent Customer Service
  • Strong Communication and Active Listening
  • Teamwork and Collaboration
  • Time Management
  • Patience and Problem-Solving
  • Attention to Detail
  • Adaptability and Flexibility
  • Conflict Resolution

Accomplishments

  • National Society of Leadership and Success (2025)
  • Spanish National Honor Society
  • President of Debate Club (2023-2024)

Timeline

Customer Service Intern

CDigital Markets
05.2024 - 08.2024

After-School Athletics Leader

St. Pauls School for Girl
09.2022 - 04.2024

Volunteer Hippotherapy

Maryland Council for Special Equestrians
08.2022 - 08.2024

Business Administration

Virginia Tech

High School Diploma -

The St. Paul's Schools

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