Hiking CrossFit
Cooking Board Games
Abigail Reiser
Lubbock,TX
Summary
Strategic and driven professional with a foundation in Biology and Physical Therapy, currently completing a dual MBA/MHA (Spring 2027). Blends clinical insight with business acumen to navigate complex operational and financial environments. As a Claims Representative, demonstrates advanced expertise in liability analysis, coverage determination, regulatory compliance, and resolution of high-complexity cases. Recognized for analytical precision, collaborative leadership, and the ability to optimize processes while delivering exceptional service outcomes.
Overview
6
6
years of professional experience
Work History
Claims Representative
Covenant Medical Center
Lubbock, TX
09.2025 - Current
- Processed insurance claims and denials to ensure compliance with regulations and company policies.
- Reviewed submissions for accuracy to reduce delays.
- Communicated with patients and providers to obtain required documentation.
- Improved workflows to enhance Case Management efficiency.
Float Pool Receptionist
MultiCare Health System
Tacoma
02.2025 - 07.2025
- Confirmed appointments, managed records, and processed insurance billing.
- Provided flexible administrative support across locations.
- Handled sensitive information with strict confidentiality.
Physical Therapy Aide and Receptionist
Foothills Sports Medicine Physical Therapy (Uptown)
Phoenix
07.2023 - 06.2024
- Prepared treatment areas and assisted with patient positioning to ensure comfort and safety.
- Coordinated scheduling to minimize appointment conflicts.
- Monitored patient progress and updated supervising therapists.
Cashier and Barista
Emerald City Smoothie
Phoenix
08.2022 - 06.2023
- Welcomed customers into the store and helped determine their dietary needs and fitness goals.
Cashier and Waitress
Its Greek to Me
Tacoma
06.2020 - 08.2022
- Greeted customers entering the store and responded promptly to customers needs and requests.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated each register for cash, check, and all credit card transactions with excellent accuracy.
Education
Bachelor's Degree - Biology with Pre- Emphasis in Physical Therapy
Grand Canyon University
PhoenixMBA - Business Administration And Management
Stetson University
DeLand04-2027
MHA - Health Care Administration
Advent Health University
DeLand, FL12-2026
Skills
- Ability to Work in a Team
- Data analysis
- Claims investigation
- Microsoft PowerPoint Expert
- Microsoft Word Expert
- Microsoft Excel Expert
- Epic Expert
- Medical terminology
Interests
Timeline
Claims Representative
Covenant Medical Center
09.2025 - Current
Float Pool Receptionist
MultiCare Health System
02.2025 - 07.2025
Physical Therapy Aide and Receptionist
Foothills Sports Medicine Physical Therapy (Uptown)
07.2023 - 06.2024
Cashier and Barista
Emerald City Smoothie
08.2022 - 06.2023
Cashier and Waitress
Its Greek to Me
06.2020 - 08.2022
Bachelor's Degree - Biology with Pre- Emphasis in Physical Therapy
Grand Canyon University
MBA - Business Administration And Management
Stetson University
MHA - Health Care Administration
Advent Health University