Abigail Rempe
East Quogue,NY
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Long Island Aquarium
Riverhead, NY
06.2024 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved customer complaints promptly and efficiently.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Salon Receptionist
Salon 2000
Westhampton Beach, NY
05.2023 - 08.2024
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted visitors and provided them with assistance.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Scheduled appointments for clients, customers, and other visitors.
Education
Early Childhood Education
SUNY Potsdam
Potsdam, NY05-2027
High School Diploma -
Westhampton Beach High School
Westhampton Beach, NY06-2023
Skills
- Product Knowledge
- Staff Training
- Stock management
- Customer Service
- Complaint resolution
- Call Management
- Scheduling
- Appointment Scheduling
- Quality leadership
- Enjoys making Social Media content
Extracurricular Activities
NYSCAME, 11/2022- 4/2024
Yearbook club, 09/2022- 5/2024
Vocal Jazz ensemble, 01/2022, 06/2022
Tri-M national honor society, 06/2020- 5/2024
Beach concessions, 05/2020, 09/2021
School play, 11/2019-5/2024
Art club, 09/2019, 03/2020
Chamber Choir, 01/2019- 5/2024
School Musical, 11/2016- 5/2024
HMEA, 11/2015- 5/2024
NYSSMA, 05/2014- 5/2024
Timeline
Customer Service Representative
Long Island Aquarium
06.2024 - Current
Salon Receptionist
Salon 2000
05.2023 - 08.2024
Early Childhood Education
SUNY Potsdam
High School Diploma -
Westhampton Beach High School
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