Jarred Jones
Shirley,NY
Summary
Dynamic professional with proven expertise in customer service and cash management, honed at Long Island Aquarium and Spirit Halloween Store. Excelled in guest engagement, achieving significant rapport and retention, and adept at training peers, highlighting exceptional communication and empathy. Demonstrated ability to surpass sales targets through effective teamwork and customer relationships.
Overview
2
2
years of professional experience
Work History
Guest Services Associate
Long Island Aquarium
07.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Gave information about area attractions and provided directions.
- Assisted guests with special requests to ensure a memorable stay and exceptional service.
- Trained new Guest Services Associates on company policies and best practices, fostering a strong team environment focused on delivering exceptional service.
- Provided rules and regulations for the guests to follow as well as supervising the habitat to ensure that the rules were being followed.
Sales Associate
Spirit Halloween Store
09.2024 - 11.2024
- Organized the store walls to maintain the stores visual appeal.
- Collaborated with team members to achieve monthly sales targets.
- Handled cash transactions efficiently and accurately.
- Built relationships with customers and provided great customer service.
Education
No Degree -
Longwood Highschool
Middle Island, NY06-2025
Skills
- Customer service
- Listening skills
- Cash management
- Patience and composure
- Guest engagement and assistance
- Training and mentoring
Timeline
Sales Associate
Spirit Halloween Store
09.2024 - 11.2024
Guest Services Associate
Long Island Aquarium
07.2022 - Current
No Degree -
Longwood Highschool
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