Stacy Affleck
Shirley,NY
Summary
Experienced in managing comprehensive accounts payable functions, ensuring timely and accurate payments. Utilizing strong analytical skills to resolve discrepancies and maintain financial integrity. Possessing knowledge of industry standards and best practices in financial operations.
Overview
34
34
years of professional experience
Work History
AR/AP Specialist/Offer Examiner
Internal Revenue Service
05.2021 - 05.2025
- Maintained inventory of 150+ taxpayer cases
- Analyzed financial documentation to determine payment ability
- Reviewed and compiled payment determinations using tax law and federal requirements
- Created and updated employee training manuals
- Managed employee reviews and daily caseload
Customer Service/Collections Representative
Internal Revenue Service
09.2001 - 05.2021
- Gatekeeper responsible for high volume of incoming calls
- Verified identification of taxpayers and their representatives
- Aided with setting up payment options for balance due accounts
- Scheduled daily employee telephone requirements
- Travelled to multiple locations to deliver employee training
Clerk
Internal Revenue Service
08.1991 - 09.2001
- Maintained active tax return files for expeditious processing
- Created and monitored inventory of tax documents required to send to taxpayers or representatives
- Input and reviewed employee time records for accuracy
Education
Certificate of Completion - EKG Technician
Access Careers
Islandia, NY07-2025
NHA Certification - Phlebotomy Technician
Northshore Career Training Institute
Ronkonkoma, NY06-2017
NYS Regents Diploma -
William Floyd HS
Mastic Beach, NY06-1990
Skills
- Proficient in Microsoft Office and Adobe Acrobat
- Tax law compliance
- Financial statement analysis
- Conflict resolution
- Efficient records organization
- Cross-functional teamwork
- Customer service
- Organizational time strategies
- Clear interpersonal communication
Timeline
AR/AP Specialist/Offer Examiner
Internal Revenue Service
05.2021 - 05.2025
Customer Service/Collections Representative
Internal Revenue Service
09.2001 - 05.2021
Clerk
Internal Revenue Service
08.1991 - 09.2001
Certificate of Completion - EKG Technician
Access Careers
NHA Certification - Phlebotomy Technician
Northshore Career Training Institute
NYS Regents Diploma -
William Floyd HS
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