Abigail Resendes
West Warwick
Summary
Highly motivated and adaptable recent graduate equipped with a broad skill set encompassing both technical expertise and soft skills. With a strong academic background and hands-on experience in various projects, I bring a fresh perspective, a strong work ethic, and a passion for learning.
Overview
3
3
years of professional experience
Work History
Waitress
Chelo's Waterfront Hometown Bar And Grill
05.2021 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to the restaurant.
Waitress
Bo's Billiards Club
11.2022 - 03.2023
- Used cash registers and credit card machines to cash out customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Bartender/Waitress
Morse Tavern
07.2020 - 03.2021
- Increased sales significantly by upselling higher-end products to customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor of Science - Animal Veterinary Science And Technology
University of Rhode Island
Kingston, RI05.2023
Skills
- Proficient in Microsoft Excel and Google Documents
- Attention to Detail
- Customer Service
- Time Management
- Emotional Intelligence
- Medical Terminology
Volunteer
- 06/2022 - 08/2022: Dog Trainer/Attendant (Internship) - Mischief Manager Mayhem to Manners - Exeter, RI
Timeline
Waitress
Bo's Billiards Club
11.2022 - 03.2023
Waitress
Chelo's Waterfront Hometown Bar And Grill
05.2021 - Current
Bartender/Waitress
Morse Tavern
07.2020 - 03.2021
Bachelor of Science - Animal Veterinary Science And Technology
University of Rhode Island
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