Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abigail Reynolds

Big Rapids,US

Summary

Experienced in managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Montcalm Community College
Sidney, Michigan
09.2023 - 10.2025
  • Managed front desk operations, ensuring efficient check-in and check-out processes for visitors and students.
  • Coordinated scheduling of appointments, meetings, and events for faculty and staff using campus management systems.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly to enhance visitor experience.

Lifeguard

Montcalm Community College
Sidney, Michigan
06.2023 - 10.2025
  • Monitored pool activities to ensure safety and compliance with health regulations.
  • Responded to emergency situations, providing first aid and CPR as needed.
  • Mentored junior lifeguards, promoting skill development and adherence to safety standards.

Customer Service Cashier

Deer Tracks Junction
Rockford, Michigan
05.2020 - 09.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
  • Maintained high standards of customer service during high-volume, fast-paced operations.

Education

Associate in Arts (A.A.) - Arts and Sciences

Montcalm Community College
Sidney, MI
05-2025

Skills

  • Team collaboration
  • CPR and AED training
  • Adaptability in emergencies
  • Record keeping
  • Customer service
  • Reliability
  • Attention to detail
  • Time management
  • Listening skills
  • Initiative-taking

Certification

  • CPR/AED/First Aid
  • State EMT

Timeline

Front Desk Receptionist

Montcalm Community College
09.2023 - 10.2025

Lifeguard

Montcalm Community College
06.2023 - 10.2025

Customer Service Cashier

Deer Tracks Junction
05.2020 - 09.2022

Associate in Arts (A.A.) - Arts and Sciences

Montcalm Community College