Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Abigail Richardson

GoodLife Innovations
Lawrence,KS
22
years of professional experience

Results-oriented Assistant Coordinator skilled in event execution and operational efficiency in cafeteria management. Strong communicator who fosters collaboration and team success in diverse settings. Enhances food service efficiency while upholding cleanliness and safety standards. Manages inventory effectively and delivers exceptional customer service.

Work History

Assistant Coordinator of Day Services

10 Years 6 Months
GoodLife Innovations | 02.2016 - Current
  • Coordinated schedules to ensure timely completion of initiatives.
  • Assisted in coordinating events, resulting in successful execution and increased attendee satisfaction.
  • Facilitated communication between departments to enhance collaboration and workflow efficiency.
  • Trained all new team members, fostering skill development and knowledge transfer.
  • Developed training materials for new team members, fostering skill development and knowledge transfer.
  • Mentored junior staff, providing guidance on best practices in project coordination and execution.
  • Handled budget tracking and expense reporting, maintaining fiscal responsibility across all projects.
  • Attended staff meetings, notified parents regarding special events and interacted with families on a a routine basis.
  • Provided administrative support to the team, enabling them to focus on core tasks and achieve project goals.
  • Worked with supervisor to assess needs and determine the best courses of action.
  • Organized and prepared daily activities and restocked materials for the the facility.
  • Forged strong relationships with both internal colleagues and external partners through regular communication and excellent interpersonal skills.
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.

Staff Cafeteria Manager

1 Year 1 Month
Prologis | 11.2014 - 12.2015
  • Developed and implemented menu plans aligning with nutritional guidelines and employee preferences.
  • Trained new employees on operational procedures and customer service excellence.
  • Analyzed customer feedback to improve food quality and service standards consistently.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Monitored cash handling procedures closely, ensuring accuracy in transactions and reducing instances of theft or fraud.
  • Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
  • Conducted counts of ingredients and items in kitchen and storage areas to maintain accurate inventory counts.
  • Managed inventory effectively, reducing waste and ensuring availability of popular items.
  • Ensured compliance with health and safety regulations, maintaining clean and safe dining environment for both customers and staff.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Ensured timely food preparation by coordinating kitchen staff schedules effectively based on peak hours of operation.
  • Coordinated catering services when required, working closely with event organizers to ensure smooth execution of functions while adhering to budget constraints.

Caregiver, Special Needs

4 Years 1 Month
Support Inc. | 07.2009 - 08.2013
  • Provided compassionate care and support for individuals with special needs, enhancing quality of life.
  • Assisted in developing and implementing personalized care plans tailored to individual goals and needs.
  • Monitored client progress and behavior, documenting changes to inform adjustments in care strategies.
  • Collaborated with multidisciplinary teams to ensure comprehensive support for clients' physical and emotional well-being.
  • Advocated for clients' rights, ensuring access to necessary resources and services within the community.
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Ensured timely administration of medications and treatments as prescribed by medical professionals.
  • Participated in ongoing professional development opportunities to stay current on best practices for supporting the specific needs of each client population served.

Front Desk Agent

3 Years 9 Months
Days Inn | 12.2004 - 09.2008
  • Provided exceptional customer service, resolving guest inquiries and issues efficiently.
  • Managed front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Coordinated room assignments and maintained accurate booking records using property management systems.
  • Trained new staff on front desk procedures and customer interaction protocols.
  • Oversaw daily cash handling and reconciled financial transactions accurately at shift end.
  • Collaborated with housekeeping to ensure timely room availability and cleanliness standards were met.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Enhanced guest satisfaction by providing timely and courteous front desk service along with stocking and cleaning up after breakfast.

Education

High School Diploma

International Correspondence Schools | Pratt | 1999

Skills

Project management
Event planning
Report generation
Staff supervision
Team collaboration
Clear communication
Relationship building
Attention to detail
Adaptability and flexibility
Program coordination
Report generation
Time management

Accomplishments

  • Supervised team of 8 staff members.
  • Completed manager training program.
  • First aid certified

Timeline

Assistant Coordinator of Day Services

GoodLife Innovations
02.2016 - CurrentRead More

Staff Cafeteria Manager

Prologis
11.2014 - 12.2015Read More

Caregiver, Special Needs

Support Inc.
07.2009 - 08.2013Read More

Front Desk Agent

Days Inn
12.2004 - 09.2008Read More

International Correspondence Schools

High School Diploma
Read More
Abigail Richardson