Abigail Roark
Bristol,VA
Summary
Sales Associate/Sales Floor Coordinator at T.J. Maxx, adept in customer service and cash handling, showcasing exceptional problem-solving skills and teamwork. Excelled in creating engaging customer experiences, leading to repeat business and proficiently managing high-stress situations. Demonstrated reliability and multi-tasking strength, ensuring operational excellence and positive customer interactions.
Overview
4
4
years of professional experience
Work History
Sales Associate/Sales Floor Coordinator
T.J. Maxx
09.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associates - General Studies
Virginia Highlands Community College
Abingdon, VASkills
Customer Service
Timeline
Sales Associate/Sales Floor Coordinator
T.J. Maxx
09.2020 - Current
Associates - General Studies
Virginia Highlands Community College