Abigail Robinson
Crestview
Summary
Positive, results-driven, and customer-focused with strong background in communication and organizational skills. Adept at inventory management and staff training, bringing keen understanding of retail operations and sales techniques. Committed to driving store performance and enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Gym Receptionist
Orangetheory Fitness
11.2024 - Current
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Enhanced gym member experience by providing exceptional customer service at the front desk.
Assistant Manager
Athleta
07.2023 - 06.2024
- Supervised associates, engaged with customers, and organized social events.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Fostered a positive work environment, promoting teamwork and open communication among staff members.
Shift Leader
Hounds Town Doggie Daycare
02.2022 - 07.2023
- Supervised daily operations and ensured smooth shift management.
- Managed check-in and check-out process for dogs during their stays.
- Upheld sanitation standards by thoroughly cleaning post-dog interactions.
- Managed scheduling for customers.
Education
Associates Degree - undefined
Cape Fear Community College
High School Diploma - undefined
01.2019
Skills
- Merchandise display
- Store operations
- Customer engagement
- Retail operations
- Team player attitude
- Appointment scheduling
Certification
I am also currently pursuing my Personal Training and Nutrition Coach Certifications.
Timeline
Gym Receptionist
Orangetheory Fitness
11.2024 - Current
Assistant Manager
Athleta
07.2023 - 06.2024
Shift Leader
Hounds Town Doggie Daycare
02.2022 - 07.2023
Associates Degree - undefined
Cape Fear Community College