Abigail Rocco
Boston,MA
Summary
Motivated with an engaging personality and warm approach. Upbeat, friendly and anticipating patient needs to facilitate a comfortable environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Bedford Village Inn
Bedford , NH
03.2021 - Current
- Cultivated warm relationships with regular customers.
- Took care of up to 20 customers at a time
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used any free time reorganizing myself and the communal work station
Children's Ski Instructor
Vail Resorts Inc
Jackson , NH
02.2016 - 03.2021
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Worked With 5-10 children at a time and explained how to stay safe
- Cooperated with parents on certain skills they wished their children acquired
Education
Bachelor of Science - Pre PA
MCPHS University
Boston, MA05.2024
Skills
- Flexible and Adaptable
- Attention to Detail
- Good Telephone Etiquette
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Team-building
- PPE Compliance
- Data Entry
- Organization and Time Management
Certification
- CNA - Certified Nurse Assistant
Timeline
Server
Bedford Village Inn
03.2021 - Current
Children's Ski Instructor
Vail Resorts Inc
02.2016 - 03.2021
Bachelor of Science - Pre PA
MCPHS University