Abigail Rodgers
Tampa,Florida
Summary
Compassionate and dedicated BSW candidate with strong experience in case management, client advocacy, and community engagement. I am seeking a Social Worker position where I am able support youth and families through direct services, assessment, and coordination of care in an educational or clinical setting.
Overview
7
7
years of professional experience
Work History
Case Manager
Gracepoint Homeless Support Services
01.2025 - Current
- Conduct biopsychosocial assessments to determine client needs and service eligibility
- Develop and monitor individualized treatment plans focused on housing, mental health, and substance use recovery
- Provide direct support and referrals to healthcare, employment, and community programs
- Maintain accurate, timely records in compliance with regulatory standards
- Advocate for vulnerable individuals, promoting self-sufficiency and long-term stability
Social Work Intern
Phoenix Counseling Services, LLC
08.2024 - 12.2024
- Supported clients one-on-one using active listening and trauma-informed approaches
- Assisted with intake and service navigation, including form completion and application assistance
- Coordinated with external agencies to connect clients to resources
- Managed front desk responsibilities and maintained consistent client communication
- Represented the agency at awareness events promoting mental health and inclusion
Community Service Coordinator
Amblebrook at Gettysburg
Gettysburg, PA
05.2023 - 12.2024
- Fostered a welcoming environment through direct resident interaction and support
- Helped organize and execute community-wide events, improving resident engagement
- Performed administrative tasks, including event planning and contractor coordination
- Promoted health and wellness initiatives tailored to the senior population
Sales Representative
Polo Ralph Lauren
Gettysburg, PA
01.2020 - 03.2023
- Answered inquiries from prospective customers regarding features of products and services offered.
- Coordinated with other departments to ensure timely delivery of orders.
- Collaborated with marketing team to create promotional materials for products and services.
- Managed inventory levels by ordering sufficient stock for each account.
- Developed and maintained relationships with customers to ensure repeat business.
Hostess
The Dobbin House
Gettysburg, PA
04.2018 - 04.2019
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Assisted in preparing the restaurant for opening and closing shifts.
- Demonstrated strong interpersonal skills when interacting with customers.
- Resolved any customer complaints or issues quickly and professionally.
- Accurately recorded customer information into reservation system.
- Assisted servers in bussing tables when needed during busy periods.
Education
Bachelor of Social Work -
Shippensburg University
Shippensburg, PA12.2024
Skills
- Trauma-Informed Care
- Crisis Intervention
- Case Management & Documentation
- Community Outreach & Resource Coordination
- Active Listening & Client Advocacy
- Experience with SUD/SA and Vulnerable Populations
- Event Planning and Program Support
- Experience with MH Dx
- Culturally responsive practice
- Email and telephone etiquette
- Event planning
References
Professional references available upon request.
Pronouns
she/her
Timeline
Case Manager
Gracepoint Homeless Support Services
01.2025 - Current
Social Work Intern
Phoenix Counseling Services, LLC
08.2024 - 12.2024
Community Service Coordinator
Amblebrook at Gettysburg
05.2023 - 12.2024
Sales Representative
Polo Ralph Lauren
01.2020 - 03.2023
Hostess
The Dobbin House
04.2018 - 04.2019
Bachelor of Social Work -
Shippensburg University
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