Abigail Roth
Mt Laurel
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
2027
2027
years of professional experience
Work History
Store Manager
Sally's Beauty Advisor
Delran, NJ And Audubon, NJ
09.2023 - Current
- Led daily store operations, ensuring high standards of customer service and product availability.
- Developed staff training programs to enhance product knowledge and sales techniques.
- Implemented inventory management practices, reducing stock discrepancies and improving replenishment efficiency.
- Analyzed sales trends and customer feedback to optimize merchandising strategies and promotions.
- Managed scheduling and staffing to align with peak business hours, enhancing team productivity.
- Collaborated with upper management on strategic planning initiatives to drive store growth and profitability.
- Mentored junior staff, fostering a collaborative environment focused on professional development and performance improvement.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Sales Associate
Sally Beauty Supply
Mt Laurel, NJ
04.2023 - Current
- Assisted customers in selecting beauty products, enhancing overall shopping experience.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction during checkout.
- Educated customers on product features and benefits, fostering informed purchasing decisions.
- Implemented visual merchandising strategies to attract customer interest and drive sales growth.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Pet Care Specialist
Self Employed
Mt Laurel, NJ
2019 - 2025
- Provided individualized care and attention to pets, ensuring their well-being and comfort.
- Developed tailored feeding and exercise plans based on specific pet needs and health requirements.
- Maintained accurate records of pet care routines, medical histories, and behavioral observations.
- Implemented effective communication with pet owners regarding care updates and behavioral insights.
- Enhanced client satisfaction through consistent follow-ups and personalized service adjustments.
- Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.
- Handled animals safely and remained calm in different situations.
Overnight Deli Supervisor
ShopRite
Mt Laurel, NJ
01.2022 - 01.2023
- Supervised daily operations, ensuring compliance with food safety standards and procedures.
- Trained staff on best practices for customer service and product knowledge.
- Managed inventory levels, coordinating timely restocking of deli products.
- Implemented process improvements to enhance efficiency in food preparation workflows.
- Oversaw quality control, maintaining high standards for food presentation and freshness.
- Monitored team performance, providing constructive feedback to foster professional growth.
- Established strong relationships with vendors to secure quality supplies at competitive prices.
- Managed inventory levels to ensure adequate stock availability while minimizing overstock and spoilage.
- Collaborated with store management on promotional efforts, including seasonal campaigns and in-store events to boost sales.
- Adhered to all safety standards when using slicers, knives, fryers, ovens, or other potentially hazardous equipment within the deli area.
- Monitored equipment maintenance schedules to ensure optimal functionality and minimize downtime due to repairs or malfunctions.
- Streamlined deli operations for increased efficiency and productivity with effective scheduling and delegation of tasks.
- Promoted a positive work culture by fostering teamwork among employees and maintaining open communication channels between staff members.
- Maintained a clean and sanitary work environment, adhering to health department guidelines and best practices.
- Reduced food waste by implementing proper portion control, storage, and rotation practices.
Evening Deli Supervisor
ShopRite
Mt Laurel, NJ
01.2021 - 01.2022
- Supervised daily deli operations, ensuring compliance with food safety regulations and quality standards.
- Resolved customer complaints promptly, enhancing overall customer satisfaction within the deli department.
- Coordinated cross-training initiatives within the team members leading them to develop new skills that enhanced their adaptability across the deli operations.
- Developed strong relationships with vendors to negotiate pricing, delivery terms, and product quality for optimal cost savings.
- Ensured exceptional customer service by addressing complaints promptly and professionally, resolving issues to maintain customer loyalty.
- Contributed to the overall store success by participating in staff meetings, providing constructive feedback, and implementing suggested improvements.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Observed quality assurance standards to optimize freshness of deli products.
- Inventoried food products and associated materials on weekly basis.
- Oversaw food preparation and monitored safety protocols.
- Trained and mentored team members on product knowledge and customer service techniques.
- Managed inventory levels, ordering supplies to maintain optimal stock availability and reduce waste.
- Implemented process improvements that enhanced efficiency in food preparation and service delivery.
Childcare Provider
Self Employed
Oaklyn, NJ
2015 - 2020
- Provided nurturing care and supervision for children in safe, engaging environments.
- Developed and implemented age-appropriate educational activities to promote learning and social skills.
- Fostered positive relationships with families through regular communication and feedback on child development.
- Monitored children's progress, adapting activities to meet individual needs and encourage growth.
- Led daily routines, including meal preparation, nap schedules, and outdoor playtime to enhance structure.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Education
High School Diploma -
Collingswood High School
Collingswood, New Jersey06.2020
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Cash management
- Employee training
- Recruitment and hiring
- Operations management
- Leadership development
- Policies and procedures
- Sales expertise
- Work Planning and Prioritization
- Documentation and reporting
- Strategic thinker
- Loss prevention procedures
- Vendor management
- Delegating work
- Project management
- Verbal and written communication
Interests
Varsity Volleyball, Varsity Soccer, Softball, Lacrosse, Cosmetology, Art
Timeline
Store Manager
Sally's Beauty Advisor
09.2023 - Current
Sales Associate
Sally Beauty Supply
04.2023 - Current
Overnight Deli Supervisor
ShopRite
01.2022 - 01.2023
Evening Deli Supervisor
ShopRite
01.2021 - 01.2022
Pet Care Specialist
Self Employed
2019 - 2025
Childcare Provider
Self Employed
2015 - 2020
High School Diploma -
Collingswood High School