Abigail Rowerstein
Columbus
Summary
Responsible professional ready to take the next step in my career, and help others. Experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming. Dependable and ethical with superior work ethic, and drive to help others come out on the other side.
Overview
3
3
years of professional experience
Work History
Behavioral Health Technician
Foundations Group Recovery center
Columbus
01.2026 - Current
- Provided direct support to clients in our residential drug rehab programs.
- Assisted in implementing individualized treatment plans for clients.
- Monitored client behavior and reported observations to the clinical team.
- Engaged clients in recreational activities that enhanced well-being and supported recovery goals.
- Instilled healthy coping mechanisms and emphasized importance of healthy hobbies in recovery.
- Provided emotional support to clients navigating challenging situations, fostering resilience and trust.
- Maintained a safe and supportive environment for clients and staff.
- Assisted women in locating community resources and job opportunities.
- Followed proper medication handling protocols.
- Established and maintained professional working relationships with clients, staff and public.
Certified Trainer
Chipotle Mexican Grill
Columbus
11.2025 - Current
- Developed training materials for team members at a fast paced restaurant.
- Conducted onboarding sessions for new hires to ensure smooth integration.
- Monitored team performance to provide constructive feedback and support.
- Collaborated with management to identify training needs and improve skills.
- Provided one on one coaching sessions to help individuals improve their skills.
- Analyzed feedback from trainees to ensure the effectiveness of course materials and instruction methods.
Waitress
Finny’s Craft House
Orange
03.2023 - 08.2025
- Provided exceptional customer service to enhance dining experiences.
- Took accurate orders and relayed them to kitchen staff promptly.
- Recommended menu items based on customer preferences and dietary needs.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Collaborated with team members to ensure efficient service during peak hours.
- Maintained cleanliness and organization of the dining area throughout shifts.
- Assisted in training new staff on restaurant procedures and customer interactions.
- Handled cash transactions and processed payments accurately at the register.
Education
North Royalton High School
North Royalton, OHSkills
- Crisis intervention
- Client assessment
- Mental health support
- Substance use support
- Trauma informed care
- Treatment planning
- Medication assistance
- Behavior monitoring
- Safety management
- Resource coordination
- Patient engagement
- Team collaboration
- Group facilitation
- Training development
- Verbal de escalation
- Conflict resolution
- Stress management
- Time management
- Self care practices
- Co occurring disorders
- Recovery oriented approach
- Positive reinforcement
- Emotional intelligence
- Active listening
- Empathy and compassion
- Therapeutic communication
Timeline
Behavioral Health Technician
Foundations Group Recovery center
01.2026 - Current
Certified Trainer
Chipotle Mexican Grill
11.2025 - Current
Waitress
Finny’s Craft House
03.2023 - 08.2025
North Royalton High School