Abigail Ruiz
Fort Lauderdale,FL
Summary
Dynamic and polished professional with extensive experience as a Chauffeur at Galaxy Limo Service, excelling in expert safe driving techniques and maintaining discretion. Proven track record of enhancing client relationships, ensuring punctuality, and delivering exceptional service, resulting in increased repeat business and customer satisfaction.
Professional with strong background in accounts management and financial record-keeping at MTC Limousine. Demonstrates keen ability to handle billing processes, customer inquiries, and payment collections efficiently. Known for collaborative teamwork and adaptability, ensuring reliable support in dynamic environments.
Overview
18
18
years of professional experience
Work History
Professional Chauffeur
Galaxy Limo Service
10.2017 - 09.2024
- Safely transported VIPs, executives, celebrities or individuals with special requirements while respecting their privacy concerns.
- Developed extensive knowledge of city landmarks, restaurants, hotels, airports, and other points of interest to better serve clients'' needs.
- Managed time effectively between scheduled trips, allowing for quick turnaround without compromising quality of service.
- Attended ongoing training sessions to stay up-to-date on industry best practices and driving safety standards.
- Contributed positively to team morale by consistently displaying professionalism under pressure.
- Ensured punctuality by planning efficient routes, accounting for traffic and construction delays.
- Performed routine vehicle inspections before each trip to ensure proper maintenance and compliance with regulations.
- Increased repeat business by developing strong relationships with clients through excellent communication skills.
Global Affiliate Representative
MTC Limousine & Corporate Coach
05.2006 - 07.2016
- Maintained positive customer and affiliate relations by addressing customer complaints and inquiries quickly and professionally
- Billed customers by sending statements and invoices via fax or email and tracked collection progress.
- Enhanced cash flow by efficiently processing invoices and monitoring overdue accounts.
- Developed strong relationships with National and Global affiliates, leading to improved communication and prompt payment of outstanding invoices.
Education
Lehman College
Bronx, NYSkills
- Polished Professional Appearance
- Discretion and confidentiality
- Meticulous Attention to Quality
- Dependable and reliable
- Expert Safe Driving Techniques
- Passenger assistance
- Cleaning and sanitation
- Microsoft office
- Accounts receivable
- Data Entry
- Invoice processing
- Customer service support
Languages
Spanish
Native or Bilingual
Timeline
Professional Chauffeur
Galaxy Limo Service
10.2017 - 09.2024
Global Affiliate Representative
MTC Limousine & Corporate Coach
05.2006 - 07.2016
Lehman College
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