Summary
Overview
Work History
Education
Skills
Certification
Volunteer
References
Education and Training
Interests
Timeline
Hi, I’m

Abigail Rutland

Executive Office Assistant
Centennial,CO
Abigail Rutland

Summary

Detail-oriented administrative professional with strong skills in organization, customer service, and event coordination. Experienced in providing comprehensive support to executives and managing high-paced office environments. Proven ability to enhance team productivity and ensure seamless operations through effective communication and problem-solving.

Overview

10
years of professional experience
1
Certification

Work History

Able Shepherd
Centennial, CO

Executive Office Assistant
04.2024 - Current

Job overview

  • Provide customer service through multiple communication channels.
  • Assist members with payments, scheduling, account issues, and purchases.
  • Manage the CEO's and General Manager's schedules.
  • Support instructors with class materials and administrative tasks.
  • Coordinate with accounting, and engage potential training clients.
  • Plan and execute events throughout the year.
  • Serve as central administrative support for the team, and ensure efficiency and seamless coordination across departments.

Grace & Co - Villa Parker
Parker, CO

Assistant Wedding Coordinator
03.2024 - Current

Job overview

  • Assist with bridal party and guest coordination – Help organize the bridal party, ensure they are ready on time, and direct guests to the ceremony and reception areas.
  • Manage Ceremony and Reception Logistics – Line up and cue the wedding party, arrange the bride’s dress and veil, and oversee guest transitions.
  • Support Vendor and Setup Needs – Assist with last-minute setup details, coordinate with vendors, and ensure the reception area is properly arranged.
  • Maintain Timeline and Troubleshoot Issues – Keep the event on schedule, support key moments (first dance, speeches, cake cutting), and address unexpected issues.
  • Assist with Cleanup and Event Wrap-Up – Oversee the breakdown of decorations, help manage final vendor tasks, and ensure a smooth exit for the couple.

Town of Parker - Fieldhouse
Parker, CO

Facilities Lead
05.2023 - Current

Job overview

  • Surveyed the facility to maximize safety and security.
  • Prepared and reviewed operational reports and schedules.
  • Supervised vendors and contracts to support the office environment.
  • Responded to emergency issues quickly to maintain smooth business operations.
  • Monitored facility maintenance for cleanliness, and recommended improvements to overall aesthetics.

Town of Parker Parks and Recreation Department
Parker, CO

Fieldhouse - Receptionist
02.2022 - Current

Job overview

  • Scheduled and confirmed appointments
  • Answered and directed incoming calls using multi-line telephone system
  • Processed payments and updated accounts to reflect balance changes
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process

Parker Arts, Culture & Events
Parker, CO

Concessions Clerk
01.2024 - 05.2025

Job overview

  • Prepared and served alcoholic beverages, including beer and wine, at various events.
  • Verified guest identification to ensure compliance with legal drinking age requirements.
  • Adhered to TIPS safety guidelines to regulate alcohol consumption responsibly.
  • Maintained bar cleanliness by washing dishes, and restocking supplies for efficient service.

Town of Parker Parks and Recreation Department
Parker, CO

Discovery Park - Ice Technician
11.2022 - 02.2025

Job overview

  • Zamboni Operator
  • Ensuring that the Zamboni is efficiently and safely used to maintenance the ice
  • Assisted with customer requests and answered questions to improve satisfaction
  • Presenting the ice well maintained and safe to use
  • Able to identify and resolve problems with ice skates
  • Demonstrated ice skate sharpening skills on a multiple head Blackstone machine
  • Monitored the temperatures within pump room and supervised ammonia levels
  • Seasonal Position

Town of Parker - H2O Obrien Pool
Parker, CO

Concessions Manager
07.2023 - 09.2023

Job overview

  • Worked in close collaboration with team members to ensure that customers received high-quality service.
  • Oversaw food preparation, production, and presentation according to quality standards.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Inventoried food and beverage monthly, and coordinated stock rotation to avoid spoilage.
  • Seasonal

Town of Parker Parks and Recreation Department
Parker, CO

Fieldhouse - Facility Attendant
06.2022 - 09.2023

Job overview

  • Assisted in setting up tables, chairs and other necessary items for special events held at the facility.
  • Performed janitorial duties including sweeping, mopping floors, washing windows and walls as needed.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.

Town Of Parker
Parker, CO

Fieldhouse - Day Camp Senior Counselor
06.2022 - 08.2023

Job overview

  • Engaged children in arts and crafts, sports activities, games, and pool field trips while maintaining a safe environment.
  • Maintained tidy, clean, and organized play and work areas.
  • Enforced discipline and policies to protect the safety of recreational activity participants.
  • Watched behaviors, corrected issues, and looked for signs of deeper issues, like abuse.
  • Explained principles, techniques, and safety requirements to activity participants to prevent injury.
  • Seasonal

Red Rocks Community College Police Department
Lakewood, CO

Internship Student
07.2021 - 09.2021

Job overview

  • Watched job tasks, such as foot patrol and logging evidence.
  • Shadowed staff and learned work, such as fingerprinting and CJIS certification.
  • Seasonal

Insight Vision Group
Parker, CO

Medical Records Clerk
06.2021 - 09.2021

Job overview

  • Scanned incoming documentation
  • Managed electronic health record quality assurance processes by organizing and handling requests for medical records and charts
  • Pulled patient files and forwarded to appropriate offices for processing

City of Aurora, Central Recenter of Aurora
Aurora, CO

Youth Program Leader / Compass
12.2020 - 03.2021

Job overview

  • Supervised multiple children during online learning and activities Assisted with building a remote online learning program
  • Able to provide effective solutions to problems
  • Provided close supervision and monitored daily activities of children in facility
  • Used various skills, including active listening to effective collaborate and communicate with children, fellow personnel and parents

Chick-fil-a
Lone Tree, CO

Management
08.2020 - 01.2021

Job overview

  • Supervised multiple people at back and front of the establishment Handled money drawers, counting the safe, and change
  • Experience with solving problems with employees and management
  • Assumed responsibilities of store manager during supervisor's absence

United States Postal Service, USPS
Parker, CO

Postal Carrier
05.2020 - 08.2020

Job overview

  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Handled undeliverable mail in accordance with established procedures
  • Observed road rules, weather and road conditions and other factors to maintain safe driving record
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services

Health One Medical Center of Aurora Hospital
Aurora, CO

Patient Access Representative
08.2019 - 04.2020

Job overview

  • Verified demographics and insurance information to register patients in computer system
  • Communicated financial obligations to patients and collected fees at time of service
  • Responded to patient concerns and inquiries professionally and efficiently

Centura Littleton Adventist Hospital
Littleton, CO

Patient Access Representative
08.2017 - 04.2019

Job overview

  • Organized and maintained records by updating and obtaining both personal and financial information from patients
  • Obtained necessary signatures for privacy laws and consent for treatment
  • Assembled registration paperwork and placed identification bands on patients living and non-living.
  • Applied HIPAA privacy and security regulations while handling patient information

Berry Blendz
Lone Tree, CO

Health Beverage Specialist
12.2016 - 08.2017

Job overview

  • Rotated old stock, added new items to storage and maintained proper organization per codes
  • Trained newly hired to fill key positions and maximize productivity
  • Designed new smoothie recipes and served to customers, remaining open to feedback and adapting when applicable

Chick-fil-a / Park Meadows Mall
Lone Tree, CO

Cashier
06.2015 - 12.2016

Job overview

  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped customers find specific products, answered questions and offered product advice
  • Operated cash register, collected payments and provided accurate change

Education

Arapahoe Community College

Bachelor of Science from Emergency Service Administration
12.2023

University Overview

  • Fall 2022 - Dean's List
  • Spring 2023 - Dean's List

Lutheran High School

High School Diploma
05.2016

Skills

  • Project Management
  • Communication
  • Time Management
  • Multitasking

Certification

  • Parker Police Citizen's Academy - 2024
  • Basic Life Support (BLS) - 2024
  • CPR/AED/First Aid - 2024

Volunteer

  • Volunteer work is conducted weekly at the CALF'S Lowell Ranch in Castle Rock, involving the feeding of multiple farm animals and ensuring their overall well-being.

References

References available upon request.

Education and Training

false

Interests

Global Exploration

Outdoor Adventures

Off-Roading

Timeline

Executive Office Assistant

Able Shepherd
04.2024 - Current

Assistant Wedding Coordinator

Grace & Co - Villa Parker
03.2024 - Current

Concessions Clerk

Parker Arts, Culture & Events
01.2024 - 05.2025

Concessions Manager

Town of Parker - H2O Obrien Pool
07.2023 - 09.2023

Facilities Lead

Town of Parker - Fieldhouse
05.2023 - Current

Discovery Park - Ice Technician

Town of Parker Parks and Recreation Department
11.2022 - 02.2025

Fieldhouse - Facility Attendant

Town of Parker Parks and Recreation Department
06.2022 - 09.2023

Fieldhouse - Day Camp Senior Counselor

Town Of Parker
06.2022 - 08.2023

Fieldhouse - Receptionist

Town of Parker Parks and Recreation Department
02.2022 - Current

Internship Student

Red Rocks Community College Police Department
07.2021 - 09.2021

Medical Records Clerk

Insight Vision Group
06.2021 - 09.2021

Youth Program Leader / Compass

City of Aurora, Central Recenter of Aurora
12.2020 - 03.2021

Management

Chick-fil-a
08.2020 - 01.2021

Postal Carrier

United States Postal Service, USPS
05.2020 - 08.2020

Patient Access Representative

Health One Medical Center of Aurora Hospital
08.2019 - 04.2020

Patient Access Representative

Centura Littleton Adventist Hospital
08.2017 - 04.2019

Health Beverage Specialist

Berry Blendz
12.2016 - 08.2017

Cashier

Chick-fil-a / Park Meadows Mall
06.2015 - 12.2016

Arapahoe Community College

Bachelor of Science from Emergency Service Administration

Lutheran High School

High School Diploma

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Abigail RutlandExecutive Office Assistant