Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Certified Dermatology Technician
Associates in Dermatology
Louisville, KY
11.2023 - Current
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Scheduled appointments for patients via phone and in person.
Processed prescription requests from physicians and pharmacies while adhering to state regulations.
Documented notes during patient visits.
Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
Administered medications under physician's supervision.
Medical Scheduler
University of Louisville Medical Center
Louisville, KY
10.2022 - 03.2023
Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Communicated with patients with compassion while keeping medical information private.
Maintained a high level of customer service when interacting with patients over the phone or in person.
Answered phone calls and took messages for staff members.
Processed payments and updated accounts to reflect balance changes.
Followed up with patients and confirmed appointments.
Live-Out Nanny
Jessica Mooney
Vine Grove, KY
10.2021 - 09.2022
Engaged children with games and puzzles to promote mental development and enjoyment.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
Assigned age-appropriate chores to encourage self-confidence and responsibility.
Provided safe transportation to and from activities and events.
Administered medication when necessary per instructions from parents and guardians.