Assisted customers in selecting products, enhancing satisfaction and driving sales.
Managed high customer volume while maintaining friendly, efficient service.
Processed transactions accurately using POS systems.
Greeted customers and created a welcoming, positive experience.
Worked collaboratively with team members to ensure excellent customer service.
Answered phones, providing timely assistance with orders and inquiries to improve customer engagement.
Maintained a clean, organized, and professional environment.
Crew Member
Panera Bread
Hixson
09.2023 - 10.2024
Delivered exceptional customer service in a fast-paced environment.
Assisted guests with orders and resolved concerns to enhance overall dining experience.
Demonstrated strong multitasking and communication skills to effectively manage high volume during peak business hours.
Collaborated with team members to ensure efficient daily operations.
Processed cash and card transactions accurately.
Maintained cleanliness and organization to ensure a welcoming environment for guests.
Education
true - English
University of Tennessee At Chattanooga
Chattanooga, TN
05-2029
Skills
Sales & Product Recommendations
Product Knowledge
POS Systems & Cash Handling
Customer Service & Client Relations
Customer relationship building
Fast-paced multitasking
Task prioritization
Time management
Organizational skills
Team Collaboration
Communication & Interpersonal Skills
Sanitizing
Volunteer Experience
Chattanooga Zoo, Zoo-Teen Volunteer Program, Summer of 2024, 30 hours
Assisted with educational outreach by operating informational carts near animal exhibits, Engaged with zoo visitors and answered questions using provided educational materials, Promoted a positive visitor experience through friendly and professional communication, Developed public speaking, customer service, and interpersonal skills.
Pet Placement Center, 2025-2026, 8-10 hours
Assisted with daily shelter cleaning tasks, including washing food and water bowls, Helped maintain cat living areas by sweeping, mopping, and cleaning litter boxes, Supported a clean, safe, and sanitary environment for animals in the shelter's care, Demonstrated reliability, attention to detail, and a commitment to animal welfare.