Abigail Spence
Lafayette,LA
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and customer service skills at The Farm D'Allie Golf Club to enhance guest experiences, significantly increasing repeat clientele. Adept at payment processing and fostering team collaboration, my approach consistently ensures operational excellence and customer satisfaction. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Bartender/Cook/Server
The Farm D'Allie Golf Club, Carencro
2024.01 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Prepared high volumes of food orders as well as prepared specific dishes in precedent to the opening of the restaurant.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server/Beverage Cart
The University Club of Baton Rouge
2022.05 - 2023.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender/Cashier/Server
The Shed BBQ Baton Rouge
2021.06 - 2022.04
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
No Degree - Psychology
Louisiana State University At Alexandria
Alexandria, LA05.2027
No Degree - Film/Sociology
Louisiana State University And A&M College
Baton Rouge, LA05.2025
High School Diploma -
St. Thomas More Catholic High School
Lafayette, LA05.2021
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Customer service expertise
- Organizational ability
- Payment Processing
- Handling Difficult Customers
- Cash Register Operation
Timeline
Bartender/Cook/Server
The Farm D'Allie Golf Club, Carencro
2024.01 - Current
Server/Beverage Cart
The University Club of Baton Rouge
2022.05 - 2023.11
Bartender/Cashier/Server
The Shed BBQ Baton Rouge
2021.06 - 2022.04
No Degree - Psychology
Louisiana State University At Alexandria
No Degree - Film/Sociology
Louisiana State University And A&M College
High School Diploma -
St. Thomas More Catholic High School
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