Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abigail Sutherland

Dahlonega,GA

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Server

Zen Ramen and Bento
Dahlonega, GA
06.2023 - 05.2025
  • I greeted customers, answered questions, and recommended specials to increase customer satisfaction.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Trained and acclimated new servers to the restaurant's culture and operations.
  • Resolved customer complaints in a timely manner to maintain good relationships with guests.

Dishwasher

Bratzeit
Dahlonega, GA
08.2022 - 08.2023
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Explained menu items, describing ingredients and cooking methods upon request.

Education

Bachelor of Arts - East Asian Studies

University of North Georgia
Dahlonega, GA
05-2025

High School Diploma -

Paulding County High School
Dallas
05-2021

Skills

  • Performance improvement
  • Hospitality expertise
  • Multitasking and organization
  • Customer service excellence
  • Team support
  • Strategic thinking
  • Employee training
  • Menu memorization

Languages

Korean
Limited

Timeline

Server

Zen Ramen and Bento
06.2023 - 05.2025

Dishwasher

Bratzeit
08.2022 - 08.2023

Bachelor of Arts - East Asian Studies

University of North Georgia

High School Diploma -

Paulding County High School