Alberto Zaragoza
San Antonio,TX
Summary
Dedicated server with a strong focus on exceptional customer service, team collaboration, and process optimization. Committed to enhancing guest experiences and ensuring safety compliance.
Proficient production technician with over four years of experience in assembly and quality control. Demonstrates a strong work ethic, ensuring adherence to safety standards while optimizing workflow and enhancing productivity.
Versatile professional with proven strengths in customer engagement and operational efficiency. Known for exceptional relationship management and a commitment to quality control, ready to drive impactful improvements in service and production environments.
Overview
28
28
years of professional experience
Work History
Server
BAMBO SEAFOOD
San Antonio, TX
01.2026 - 04.2026
- Oversaw daily operations, ensuring exceptional customer service and satisfaction.
- Trained and mentored new staff on menu offerings and service standards.
- Managed table assignments to optimize workflow and enhance guest experience.
- Collaborated with kitchen staff to expedite food preparation and delivery timelines.
- Resolved customer complaints swiftly, maintaining positive dining experiences.
- Implemented efficient inventory management practices for supplies and beverages.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Developed strong relationships with regular patrons, fostering loyalty and repeat business.
Production Technician Assembly
Ingersol Rand
Burbank, CA
02.2021 - 11.2025
- Operated and maintained production equipment to ensure smooth workflow and product quality.
- Conducted routine inspections to identify issues and implemented corrective actions promptly.
- Collaborated with team members to optimize production processes and enhance efficiency.
- Assisted in training new employees on safety protocols and operational procedures.
- Monitored inventory levels and coordinated with supply chain for timely replenishment of materials.
- Analyzed production data to identify trends, recommending improvements for operational effectiveness.
- Led initiatives to streamline workflows, reducing downtime and enhancing overall productivity.
- Implemented best practices for safety compliance, fostering a culture of workplace safety among staff.
Assembly Technician and Production Line
Barksdale BY CRANE
Los Angeles, CA
08.2010 - 01.2021
- Assembled components following precise specifications and safety protocols.
- Operated and maintained machinery to ensure optimal performance and quality standards.
- Collaborated with team members to streamline assembly processes and reduce production time.
- Conducted quality inspections on finished products, ensuring adherence to industry standards.
- Trained new technicians in assembly techniques and safety practices, enhancing team efficiency.
- Implemented process improvements that increased workflow efficiency and reduced errors.
- Led initiatives for equipment upgrades, resulting in enhanced operational capabilities and reliability.
- Developed training materials for assembly procedures, promoting consistency across the team.
Production Technician
Whirlpool Corp De
Clyde, OH
01.1998 - 07.2020
- Operated production machinery, ensuring optimal performance and minimal downtime.
- Monitored quality control processes, identifying defects and implementing corrective actions.
- Collaborated with team members to streamline assembly line operations and improve workflow efficiency.
- Conducted routine maintenance on equipment to ensure safe and efficient production environments.
- Trained new technicians on operational procedures and safety protocols, enhancing team competency.
- Analyzed production data to identify trends, improving process accuracy and consistency.
- Implemented process improvements that increased overall productivity within the manufacturing line.
- Led cross-functional teams in troubleshooting equipment issues, reducing repair times significantly. We Make it washer and we process lead and each parts we assembly like MAYTAK ,KEYMOORE,WHIRLPOOL and other country all over the world special request of the country
- Led cross-functional teams in troubleshooting equipment issues, reducing repair times significantly.
Education
High School Diploma -
UNIVERSITY OF GUADALAJARA
GUADALAJARA JAL MEXICOSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Customer service
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Quality control
- Team collaboration
- Service prioritization
- High volume dining
- Food running
- Menu memorization
- Cleanliness standards
- Safe food handling
- Guest relations management
- Point of sale operation
- Relationship management
- Dining area maintenance
- Suggestive selling
- Testing and troubleshooting
- Equipment calibration
- Material handling equipment
- Machine operation
- Clean room procedures
- Assembly line experience
- Data entry
- GMP regulations adherence
- OSHA compliance
- Mechanical troubleshooting
- Materials handling
- Blueprint interpretation
- Equipment inspection
- Production optimization
- Root-cause analysis
- Hazardous materials handling
- Production scheduling
- Product assembly
- Equipment configuration
- Continuous improvement methodologies
- Lean manufacturing techniques
- Computer-aided design
- Quality control analysis
- Robotics programming
- Failure analysis
- Precision measuring tools
- ISO standards compliance
- Automation management
- Hydraulic systems expertise
- Electrical systems
- GMP management
- Six sigma principles
- Electronics assembly
- Equipment controls
- Safety monitoring
- Technical training
- Documentation preparation
- Materials loading
- Process optimization
- Processes implementation
- Process improvement
- Process integration
- Facility optimization
- Reliability analysis
- Equipment repairs
- Material flow analysis
- Cost estimation
- Equipment design
- Drawing interpretation
- Schematic interpretation
- Automation support
- Project management
- Performance improvement
Languages
French
Full Professional
Timeline
Server
BAMBO SEAFOOD
01.2026 - 04.2026
Production Technician Assembly
Ingersol Rand
02.2021 - 11.2025
Assembly Technician and Production Line
Barksdale BY CRANE
08.2010 - 01.2021
Production Technician
Whirlpool Corp De
01.1998 - 07.2020
High School Diploma -
UNIVERSITY OF GUADALAJARA