Amber Medvecky
Kingston Springs,TN
Summary
I have a strong fun out going personality and I always welcome others with a smile. I do my very best at making people feel comfortable and to make myself relatable to the customer/patient. I will always try my very best to solve the problem at hand.
Overview
10
10
years of professional experience
Work History
Server
Petro/Iron Skillet
Kingston Springs, TN
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Patient Service Representative
Dickson Medical Associates
127 Crestview Park Drive Dickson Tn 37055
03.2022 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Server
Petro Truck Stop
162 Luyben Hills Road Kingston Springs TN
04.2019 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bruce Eye Clinic
Eddie Brown
Bruce, MS
08.2015 - 03.2019
- Developed trusting relationships with patients through attentive listening skills and genuine interest in their visual wellbeing.
- Contributed to the growth of the practice, assisting in marketing efforts and promoting available services.
- Delivered accurate diagnostic testing results by closely following established protocols and using advanced ophthalmic equipment.
- Stayed current with industry advancements through regular participation in continuing education courses and workshops.
Education
High School Diploma -
Bruce High School
Bruce Ms05.2008
Skills
- Information Veriication
- Appointment Scheduling
- Medical Terminology Knowledge
- Patient confidentiality
- Payment Collections
- Strong Customer Service Skills
- Strong Work Ethic
- Multi-Tasking Skills
- Exceptional customer service
- Strong work ethic
- Cash handling
- Guest engagement
Timeline
Server
Petro/Iron Skillet
10.2024 - Current
Patient Service Representative
Dickson Medical Associates
03.2022 - Current
Server
Petro Truck Stop
04.2019 - 03.2022
Bruce Eye Clinic
Eddie Brown
08.2015 - 03.2019
High School Diploma -
Bruce High School