Kaitlin Dombrowski
Plano,Texas
Summary
Utilize and expand upon my current skill set by pursuing a full-time position within the medical industry. Career goals include stepping into a role of helping others with recovery in mind while still building upon the experience learned in previous employment, and creating a mutually beneficial experience for both my employer and myself.
Overview
12
12
years of professional experience
Work History
Server
IHOP
06.2024 - Current
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Improved dining experience by providing prompt, attentive service to guests.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Enhanced team efficiency, collaborating effectively in high-pressure settings
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
The Billiard Den
03.2022 - 03.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Administrative Assistant
Ad Pages Magazine
07.2012 - 10.2020
- Support sales executives in achieving revenue growth and developing new business
- Maintain communication to ensure consistent information is being shared which includes providing each with their multiple daily updated reports
- Train new sales executives in documentation preparation, add development, and completion of required reports
- Facilitate and track all ad developments from beginning to final approval of ad
- Review and keying and of all agreements into quickbooks, also generating and invoicing clients
- Reviewing of commission reports for accuracy and reconciling with QuickBooks report on bi-weekly basis
- Maintain files of agreements, signed approvals of ads, and art
- Maintain magazine archives
- Paginate and create layouts for 100 different magazines mailed to over 2 million homes per month
- Excellent customer service representation.
Education
Course work towards a degree in business. -
Collin County Community College
Plano, Texas04.2011
Skills
- Read for details and specific information within a given time
- Interpret pectoral information such as graphs, charts, diagrams, and maps
- Use materials to do research Follow written instructions Interpret ideas and concepts
- Calculate costs and used values from charts, diagrams, manuals, and tables
- Input and access data into computers
- Present and report information accurately and effectively
- Use appropriate procedures and sequence
- Analyze and synthesize information while evaluating for accuracy and completeness
- Work with a positive attitude towards job and team members while adapting to different job assignments
- Exhibit interest and future career development
Personal Information
Title: Administrative Assistant
Volunteer Experience
Community Volunteer Work 400+ hours
Weekly service with the homeless with Karen Hands Ministry
Timeline
Server
IHOP
06.2024 - Current
Server
The Billiard Den
03.2022 - 03.2023
Administrative Assistant
Ad Pages Magazine
07.2012 - 10.2020
Course work towards a degree in business. -
Collin County Community College