Abigail Taunton

I do detailing, a little bit of body work. Some painting. Some welding. Some mechanical. I help the manager keep his paper work organized and in the correct files. I keep the shop floor clean and the bathroom clean. I make sure the break room is stocked and organized.

• Supervised daily operations to ensure adherence to company standards and procedures.
• Trained new team members on operational workflows and safety protocols.
• Monitored inventory levels, placing orders to maintain stock availability.
• Organized shift schedules, optimizing staff allocation for peak hours.
• Addressed customer inquiries and resolved issues to enhance service quality.
• Implemented process improvements that increased efficiency within the team.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Enforced company policies and regulations with employees.
• Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
• ServSafe Certified
• Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
• Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
• Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

• Monitored trainee progress, providing constructive feedback for continuous improvement.
• Implemented best practices for knowledge sharing among team members.
• Analyzed training outcomes to refine programs and align with organizational goals.
• Collaborated with management to identify skill gaps and training needs.
• Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
• Trained other employees in customer service, food safety, and performance requirements.
• Cross-trained existing employees to maximize team agility and performance.
• Greeted customers with smile and provided friendly service to professionally handle every need.
• Taught new team members correct procedures for all areas of operations.
• Trained new employees in specific job requirements.
• Maintained current knowledge of all team position requirements.
• Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
• Demonstrated new products, procedures and techniques to employees.
• Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and provided exceptional service.
• Maintained accurate cash drawer and balanced at end of shifts.
• Collaborated with team members to ensure smooth store operations.
• Implemented inventory management practices to reduce stock discrepancies.
• Resolved customer complaints promptly to enhance satisfaction levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Answered questions about store policies and addressed customer concerns.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Addressed customer needs and made product recommendations to increase sales.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

• Processed customer transactions accurately using point-of-sale systems.
• Maintained cleanliness and organization of checkout area to enhance efficiency.
• Handled cash, credit, and debit payments while ensuring security protocols.
• Learned company policies and procedures to support operational compliance.
• Collaborated with team members to ensure smooth store operations during peak hours.
• Resolved customer concerns promptly to maintain satisfaction and loyalty.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.