Abigail Taylor
Kearneysville
Summary
Proactive and results-oriented professional with experience at Chick-fil-A, excelling in customer service and problem-solving. Demonstrated ability to enhance team efficiency and foster cooperative relationships, leading to significant improvements in customer satisfaction. Skilled in POS and bring a positive attitude and a commitment to excellence in every endeavor.
Overview
5
5
years of professional experience
Work History
Team Member
Chick-fil-A
04.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Sales Associate
Orr's Farm Market
07.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - Criminal Psychology
Liberty University
Lynchburg, VA12-2029
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- CPR certified
Timeline
Team Member
Chick-fil-A
04.2022 - Current
Sales Associate
Orr's Farm Market
07.2020 - 11.2021
Bachelor of Arts - Criminal Psychology
Liberty University