Abigail Trevino

As a Certified Medical Assistant at a fast-paced men's health clinic, I provide comprehensive patient care by administering injections, performing phlebotomy, finger sticks, recording vital signs, and assisting providers with in-office procedures. I support regenerative medicine treatments by preparing and assisting with PRP (Platelet-Rich Plasma) and Shockwave/MSK therapy while maintaining accurate electronic health records (EHR), completing detailed data entry, and ensuring HIPAA compliance. Educate educate patients on treatment plans and post-procedure care, assist with digital and community marketing initiatives to promote clinic services, and build strong patient relationships through professionalism, compassionate care, and effective communication while contributing to an efficient clinical workflow.

• As a Shift Leader, I supervised daily restaurant operations by leading team members, delegating responsibilities, and ensuring exceptional customer service in a high-volume environment. I served as the primary closing manager, overseeing nightly cash reconciliation, deposits, inventory counts, cleaning standards, and securing the restaurant at the end of each shift. I also assisted with employee scheduling, shift coverage, and labor management, trained and mentored new team members, maintained food safety standards, and resolved customer concerns to keep operations running efficiently.

• As a Certified Medical Assistant, I gained valuable experience in patient care by administering injections, performing phlebotomy, finger sticks, and accurately recording vital signs while assisting providers with daily clinical operations. I maintained detailed electronic health records (EHR) through accurate charting and data entry, assisted with blood donation procedures, ensured donor health and post-donation care, and built strong patient relationships through compassionate communication and exceptional customer service. My attention to detail and ability to multitask contributed to an efficient workflow and positive patient outcomes in a fast-paced clinical environment.

• As a Crew Member and Barista, I prepared handcrafted espresso beverages, specialty coffees, frozen drinks, and food items while maintaining speed, quality, and consistency during high-volume service. I regularly opened the restaurant by preparing brewing stations, stocking inventory, setting up food displays, and ensuring operational readiness before opening. I provided outstanding customer service, accurately operated POS systems, handled cash transactions, and maintained cleanliness and food safety standards while multitasking in a fast-paced environment.

• As a Crew Member, I opened the restaurant by preparing dining areas, stocking supplies, completing food preparation, and ensuring all stations were ready for daily operations. I was cross-trained in cashier, food preparation, customer service, and front-of-house operations, allowing me to adapt wherever needed. I delivered excellent customer service, handled cash accurately, assisted with beverage preparation, maintained organized workstations, and collaborated with team members to provide an efficient and welcoming dining experience.

• As a key holder my responsibilities included opening and closing the restaurant, taking all transactions, reviewing inventory, providing excellent customer service, and managing staff.