Shellsea Arias
HOUSTON,TX
Summary
Detail-oriented Certified Medical Assistant experienced in HIPAA compliance, patient scheduling, and team collaboration. Enhanced patient care and improved clinic operations through effective communication and organizational skills. Contributed to office efficiency and patient satisfaction by supporting healthcare professionals and maintaining accurate medical records.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Certified Medical Assistant
Preferred Womens Care
Katy, TX
07.2023 - Current
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in the office.
- Trained new staff members on office procedures and patient care standards to enhance team performance.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Certified Medical Assistant
Externed in SBA Dermatology
Houston, TX
12.2022 - 06.2023
- Educated patients on treatment plans and preventive care, fostering better health management practices.
- Utilized electronic health record systems to document patient interactions accurately, streamlining information access for the care team.
- Supported healthcare providers during procedures by preparing instruments and ensuring necessary supplies were available.
- Maintained clean and organized examination rooms, promoting a safe environment for patients and staff.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Certified Medical Assistant
InstaHealth Urgent Care
Houston, TX
11.2021 - 11.2022
- Administered medications and vaccines following established protocols to enhance patient care quality.
- Assisted with patient examinations, ensuring comfort and accurate documentation of medical histories.
- Collected and processed laboratory specimens, maintaining compliance with safety standards and accuracy protocols.
- Coordinated patient scheduling and follow-up appointments, optimizing clinic workflow efficiency.
- Trained new staff members on office procedures and patient care standards to enhance team performance.
Education
Certificate - Medical Assistant
Pima Medical Institute
Houston, TX05-2023
High School Diploma -
Spring Wood High School
Houston, TX05-2021
Skills
- Medication administration
- Electronic health records
- Specimen processing
- Specimens collection and processing
- Patient scheduling
- HIPAA compliance
- Safety compliance
- Basic life support
- CPR
- First aid
- Medical terminology
- Medical terminology knowledge
- OB/GYN procedures
- Time management
- Electronic health records
- Team collaboration
- Verbal and written communication
- Bilingual communication
- Patient care support
- Problem-solving
- Multitasking and organization
- Triage assessment
- EMR & EHR Coding
Accomplishments
- Recognized for going above and beyond the call of duty.
- Supervised team of 10 staff members. Training and assistant th PA students.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Certified Medical Assistant
Preferred Womens Care
07.2023 - Current
Certified Medical Assistant
Externed in SBA Dermatology
12.2022 - 06.2023
Certified Medical Assistant
InstaHealth Urgent Care
11.2021 - 11.2022
Certificate - Medical Assistant
Pima Medical Institute
High School Diploma -
Spring Wood High School