Abigail Trevizo
Dacula,GA
Overview
4
4
years of professional experience
Work History
Pet Caretaker
Rover
12.2021 - Current
- Accountable to care of pets in their home while the owners are away
- Spending nights at homes to care for the animals and their homes
- Stopping for drop-ins to walk, feed, and clean the pets and anything out of order in the houses.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs
Call Center Representative
DialAmerica
02.2022 - 12.2022
- Provided efficient and courteous service to customers at all times
- Skilled in using various software applications and programs
- Focused on learning new skills and staying updated with industry changes
- Responded to customer calls and emails to answer questions about products and services
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
- Adhered to company policies and scripts to consistently achieve call-time and quality standards
Team Member
New Nation Strategies
08.2022 - 11.2022
- Conducted calls to inform and gather information regarding political concerns
- Accountable to listen and report concerns of people
- Tracking data from calls
- Learned all required tasks quickly to maximize performance.
Food Delivery Driver
DoorDash
11.2020 - 04.2022
- Listened to, responded to and/or reported any customer service complaints
- Deliver food orders to businesses and residential homes in a timely manner to ensure food quality is high
- Provided quality customer service through positive and professional interaction with customers in person or by phone
Canvasser, Phonebanker
Poder LatinX
10.2020 - 01.2021
- Worked as a team member to register people to vote
- Answering and making phone calls to inform people and answer any questions or concerns
- Door to door canvassing to inform voters on election day locations, dates, and how to vote
- Responsible for tracking and collecting canvass results
Student Hairdresser
Aveda Institute
01.2019 - 08.2020
- Selling products and encouraging clients to buy products that best suits their interest
- 1-year experience working with clients and providing them the best experience
- Communicating and building relationships with clients
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment
Education
Aveda Institute Cosmetology School
08.2020
GED -
Georgia Gwinnett College
05.2018
Skills
- Ensure 100% Customer Satisfaction
- Customer Service
- Multitasking and Communication Skill
- Flexibility
- Active Listening
- Customer Consulting
- Computer Proficiency
Timeline
Team Member
New Nation Strategies
08.2022 - 11.2022
Call Center Representative
DialAmerica
02.2022 - 12.2022
Pet Caretaker
Rover
12.2021 - Current
Food Delivery Driver
DoorDash
11.2020 - 04.2022
Canvasser, Phonebanker
Poder LatinX
10.2020 - 01.2021
Student Hairdresser
Aveda Institute
01.2019 - 08.2020
Aveda Institute Cosmetology School
GED -
Georgia Gwinnett College