Overview
Work History
Education
Skills
Timeline
Generic

Abigail Trevizo

Dacula,GA

Overview

4
4
years of professional experience

Work History

Pet Caretaker

Rover
12.2021 - Current
  • Accountable to care of pets in their home while the owners are away
  • Spending nights at homes to care for the animals and their homes
  • Stopping for drop-ins to walk, feed, and clean the pets and anything out of order in the houses.
  • Kept kennels clean, tidy and spaces stocked with items for pet or staff needs

Call Center Representative

DialAmerica
02.2022 - 12.2022
  • Provided efficient and courteous service to customers at all times
  • Skilled in using various software applications and programs
  • Focused on learning new skills and staying updated with industry changes
  • Responded to customer calls and emails to answer questions about products and services
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards

Team Member

New Nation Strategies
08.2022 - 11.2022
  • Conducted calls to inform and gather information regarding political concerns
  • Accountable to listen and report concerns of people
  • Tracking data from calls
  • Learned all required tasks quickly to maximize performance.

Food Delivery Driver

DoorDash
11.2020 - 04.2022
  • Listened to, responded to and/or reported any customer service complaints
  • Deliver food orders to businesses and residential homes in a timely manner to ensure food quality is high
  • Provided quality customer service through positive and professional interaction with customers in person or by phone


Canvasser, Phonebanker

Poder LatinX
10.2020 - 01.2021
  • Worked as a team member to register people to vote
  • Answering and making phone calls to inform people and answer any questions or concerns
  • Door to door canvassing to inform voters on election day locations, dates, and how to vote
  • Responsible for tracking and collecting canvass results

Student Hairdresser

Aveda Institute
01.2019 - 08.2020
  • Selling products and encouraging clients to buy products that best suits their interest
  • 1-year experience working with clients and providing them the best experience
  • Communicating and building relationships with clients
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment

Education

Aveda Institute Cosmetology School
08.2020

GED -

Georgia Gwinnett College
05.2018

Skills

  • Ensure 100% Customer Satisfaction
  • Customer Service
  • Multitasking and Communication Skill
  • Flexibility
  • Active Listening
  • Customer Consulting
  • Computer Proficiency

Timeline

Team Member

New Nation Strategies
08.2022 - 11.2022

Call Center Representative

DialAmerica
02.2022 - 12.2022

Pet Caretaker

Rover
12.2021 - Current

Food Delivery Driver

DoorDash
11.2020 - 04.2022

Canvasser, Phonebanker

Poder LatinX
10.2020 - 01.2021

Student Hairdresser

Aveda Institute
01.2019 - 08.2020

Aveda Institute Cosmetology School

GED -

Georgia Gwinnett College
Abigail Trevizo