Summary
Overview
Work History
Education
Skills
Volunteer
Websites
Timeline
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Abigail Valente

Maplewood,NJ

Summary

Dedicated communication professional with a passion for delivering exceptional customer service experiences and ensuring the safety and comfort of passengers. Seeking a challenging role as a Flight Attendant where my interpersonal skills, communication skills, and commitment to safety can contribute to the success of Delta.

Overview

3
3
years of professional experience

Work History

Sales Assiocate

Aubi And Ramsa
04.2021 - 08.2021
  • Full-charged ownership of all retail functions including inventory management, assisting customers, scheduling, set-up, open/close.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Social Media Intern

Laura Farrell Communications
11.2020 - 07.2021
  • Created engaging content to catch attention of potential customers.
  • Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
  • Optimized social media content for maximum engagement and reach.

Front Desk Coordinator

Zoku Salon
12.2020 - 06.2021
  • Scheduled appointments in computer system.
  • Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.

Hostess

Saint James Gate
06.2019 - 03.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Front Desk

Motion Fitness Club
05.2018 - 03.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Inspected facilities for safety guidelines.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

Bachelor of Arts - Advertising And Public Relations

University of Tampa
Tampa
05.2023

Skills

  • Flexible and Adaptable
  • Dependable and Responsible
  • Analytical and Critical Thinking
  • Teambuilding
  • Communication
  • Attention to Detail
  • Guest Satisfaction

Volunteer

Volunteered at Durand Hedden House and Garden Association in Maplewood, NJ. Assisted at events and social media content. 

Timeline

Sales Assiocate

Aubi And Ramsa
04.2021 - 08.2021

Front Desk Coordinator

Zoku Salon
12.2020 - 06.2021

Social Media Intern

Laura Farrell Communications
11.2020 - 07.2021

Hostess

Saint James Gate
06.2019 - 03.2020

Front Desk

Motion Fitness Club
05.2018 - 03.2019

Bachelor of Arts - Advertising And Public Relations

University of Tampa

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Abigail Valente