Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Abigail Ward

Quilcene,WA

Summary

Dynamic barista with a proven track record at PNW Press, excelling in exceptional customer service and team collaboration. Recognized for fostering a welcoming atmosphere and effectively resolving customer complaints. Skilled in training new hires and maintaining quality control, ensuring a productive and enjoyable environment for both staff and patrons.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

PNW Press
01.2021 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Associate of Arts - PRE-Medical

Olympic College
Bremerton, WA
06-2026

Quilcene Highschool
Quilcene, WA
06-2025

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Exceptional customer service
  • Adaptive and creative
  • Decision-making
  • Hospitality service expertise
  • Professional demeanor
  • Quality control
  • Performance improvement
  • New hire training

Certification

Food Handlers, Abusive Head Trauma Certification, Medication Management Certificate, Mandated Reporter Certification.

Timeline

Barista

PNW Press
01.2021 - Current

Associate of Arts - PRE-Medical

Olympic College

Quilcene Highschool

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Abigail Ward