Abigail Whitten
San Marcos
Summary
Results-driven team lead with a strong background in customer engagement and training. Highly skilled in communication and adaptability, contributing to operational efficiency and team cohesion in busy service settings.
Overview
4
4
years of professional experience
Work History
Bartender
The Vault Bar/ Sakè Bistro
San Marcos
11.2024 - Current
- Mixed and served a variety of cocktails and beverages to patrons.
- Managed inventory levels and restocked supplies as needed.
- Provided exceptional customer service and engaged with guests at the bar.
- Handled cash transactions and processed payments accurately for drinks served.
- Developed good working relationships with fellow employees through effective communication.
Barista (Team Lead)
New Braunfels Coffee
New Braunfels
11.2021 - 05.2024
- Prepared handcrafted coffee beverages using espresso machine and brewing equipment.
- Maintained cleanliness and organization of work area and customer seating.
- Assisted in training new baristas on techniques and company standards.
- Managed inventory levels by restocking supplies and monitoring usage rates.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Front Desk Attendant
Float In
New Braunfels
05.2023 - 09.2023
- Greeted and assisted guests with check-in and check-out processes.
- Managed phone calls and directed inquiries to appropriate staff members.
- Provided information about services, hours, and location to visitors.
- Explained safety guidelines, river/tubing rules, and equipment usage to customers.
Education
BBA - Finance
Texas State Univeristy
San Marcos, TX05-2028
High School Diploma -
New Braunfels High School
New Braunfels, TX05-2024
Skills
- Financial analysis
- Data interpretation
- Customer service
- Team collaboration
- Time management
- Sales expertise
Timeline
Bartender
The Vault Bar/ Sakè Bistro
11.2024 - Current
Front Desk Attendant
Float In
05.2023 - 09.2023
Barista (Team Lead)
New Braunfels Coffee
11.2021 - 05.2024
BBA - Finance
Texas State Univeristy
High School Diploma -
New Braunfels High School