Dylan Piqueras
Cary,NC
Summary
Dynamic professional excelling in high-volume customer service and cash management. Improved reporting accuracy and streamlined inventory processes through advanced Excel tools. Known for strong interpersonal skills and a commitment to delivering exceptional service while effectively managing multiple priorities.
Overview
2
2
years of professional experience
Work History
Bartender
Enrigos
Cary, NC
04.2024 - 08.2024
- Handled drink orders and cash transactions for 50+ guests per shift in fast-paced environment, ensuring accuracy and efficiency.
- Developed interpersonal and client-service skills through direct interactions with high-volume customers.
Device Support Technician Intern
LogistiView
Cary, NC
04.2023 - 12.2023
- Built and maintained Excel-based tracking tools to organize inventory data, improving reporting accuracy and reducing time spent reconciling records.
- Coordinated shipping and packing of equipment across multiple orders, keeping product flow on schedule.
- Diagnosed and resolved technical support issues for colleagues, documenting root causes to prevent recurring problems.
Delivery Driver
Brothers Pizza
Cary, NC
04.2022 - 07.2022
- Managed timely, accurate delivery of multiple simultaneous orders while maintaining professionalism with customers.
Education
Bachelor of Science - Business Administration, Accounting
Appalachian State University
Boone, NC05-2028
Skills
- Microsoft Excel (pivot tables, VLOOKUP),
- Data analysis
- Financial reporting
- Financial analysis
- Team collaboration
- Time management
VOLUNTEER & COMMUNITY INVOLVEMENT
- Meals on Wheels, Driver, Cary, NC, 2023-04, Delivered meals to local families facing food insecurity who were unable to obtain food themselves.
- Miracle League, DJ, Raleigh, NC, 2023-03, Ran walk-up music, announcements, and scoreboard updates to create an inclusive game-day experience for special needs athletes.
- Local Food Drives, Organizer, Raleigh, NC, 2023-02, Sorted and packaged donated food items and coordinated team setup for distribution sites.
INTERESTS
Interests: Snowboarding, surfing, rock climbing, mountaineering (training for Ecuador climbing trip), golf
Timeline
Bartender
Enrigos
04.2024 - 08.2024
Device Support Technician Intern
LogistiView
04.2023 - 12.2023
Delivery Driver
Brothers Pizza
04.2022 - 07.2022
Bachelor of Science - Business Administration, Accounting
Appalachian State University