Abigail Wilson
Buford,GA
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
3
3
years of professional experience
Work History
Barista/Shift Supervisor
Tradewind Coffee Co.
Dacula , GA
05.2018 - 08.2021
- Created new training guidelines, and provided staff orientation and training.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations.
Education
High School Diploma -
Hebron Christian Academy
775 Dacula Rd, Dacula, GA 3001905.2020
Skills
- Credit Card Transaction Processing
- Customer Preferences
- Customer Needs Assessments
- Front of House Management
- Equipment Maintenance
- Store Opening and Closing
- Food and Beverage Service
- Dining Area Cleaning Supervision
- Coffee Machinery
- Customer Service
Timeline
Barista/Shift Supervisor
Tradewind Coffee Co.
05.2018 - 08.2021
High School Diploma -
Hebron Christian Academy
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